Technical Expert (Production Support / Infrastructure Project Management)

FinOps Weekly; Lisboa; Híbrido; EUR 90 000 - 130 000; Tempo integral

Resumo da oferta

FinOps Weekly in Lisbon, Portugal, is seeking a Technical Expert in Production Support / Infrastructure Project Management. The role blends technical leadership with project coordination to drive infrastructure initiatives while preserving production stability.

You will support the organization’s cloud transformation, ensure resilient, secure, and scalable solutions, and collaborate with DevOps, Cloud, RUN, and business teams in a regulated enterprise.

Qualificações

• 15+ years in infrastructure project management or production support.

Responsabilidades

• Lead infrastructure and production IT projects through production transition.
• Coordinate technical teams across infrastructure, middleware, storage, networking, servers, and application support.
• Act as main technical contact across lifecycle.
• Support cloud adoption and secure architecture delivery.
• Define SLAs, KPIs, governance, milestones, risks, budgets.
• Organize steering and governance meetings.
• Ensure operational readiness and knowledge transfer to RUN teams.
• Identify automation opportunities and process improvements.
• Provide after-hours support during maintenance windows.
• Promote DevOps, CI/CD, Agile, and cloud-native practices.

Conhecimentos

Infra PM

Production Support

Linux Admin

Cloud Platforms

Kubernetes

Docker

CI/CD Tools

Dynatrace

Ansible

WebSphere

Autosys

CFT Transfer

IT Governance

English Proficiency

Ferramentas

Jenkins

GitLab CI

Azure Pipelines

Dynatrace

Ansible

Oracle

WebSphere

Autosys

CFT File Transfer

Docker

Kubernetes

Descrição da oferta de emprego

Technical Expert (Production Support / Infrastructure Project Management)

Technical Expert (Production Support / Infrastructure Project Management)

Lisbon, Portugal
Full-time | Hybrid

About the Role

This role sits within an international production support team and combines technical leadership with project coordination for infrastructure and production initiatives supporting critical business applications. The position exists to help deliver infrastructure projects successfully while maintaining production stability.

You will support the organization’s cloud transformation journey and help ensure that technical solutions are resilient, secure, and scalable. The work spans the full project lifecycle, from planning through implementation and transition into production.

You will collaborate with business stakeholders, infrastructure teams, application support teams, project managers, DevOps, Cloud, FinOps, and production teams in a highly regulated enterprise environment.

Key Responsibilities

• Lead infrastructure and production-related IT projects from planning through production transition.
• Coordinate technical teams across infrastructure, middleware, storage, networking, servers, and application support.
• Act as the main technical contact throughout the project lifecycle.
• Support cloud adoption initiatives and cloud-based architecture delivery.
• Ensure resilience, security, lifecycle management, and obsolescence remediation are included in project delivery.
• Coordinate decommissioning work and infrastructure optimization initiatives.
• Define and track governance, reporting, milestones, risks, and budgets.
• Organize and participate in steering committees, monitoring committees, and business validation meetings.
• Define production support SLAs and KPIs.
• Ensure operational readiness and knowledge transfer to RUN and Application Support teams.
• Identify technical improvements, automation opportunities, and operational optimizations.
• Support production activities during maintenance windows, including occasional after-hours or weekend interventions.
• Promote DevOps, CI/CD, Agile, and cloud-native engineering practices.

Required Skills

• 15+ years of experience in Infrastructure Project Management, Production Support, or Technical Engineering.
• Experience in complex enterprise IT environments.
• Strong knowledge of infrastructure technologies and production environments.
• Linux administration experience.
• Knowledge of cloud platforms: AWS, Azure, and/or GCP.
• Experience with Kubernetes and containerized environments.
• Understanding of DevOps practices and CI/CD pipelines.
• Experience with Jenkins, GitLab CI, and/or Azure Pipelines.
• Experience with Docker.
• Experience with monitoring and observability platforms such as Dynatrace.
• Understanding of infrastructure automation tools such as Ansible.
• Knowledge of Oracle environments.
• Familiarity with WebSphere, Autosys, and CFT File Transfer.
• Experience defining governance, risk management, budgeting, and reporting.
• Ability to translate business requirements into technical solutions.
• Understanding of IT governance and production support processes.
• Fluent English, written and spoken.

Preferred Skills

• Cloud certification such as AWS Cloud Practitioner or Azure Fundamentals.
• Equivalent hands-on experience in cloud projects.

Monitoring

• Dynatrace

Infrastructure Automation

• Ansible

Databases

• Oracle

Middleware & Legacy Enterprise Technologies

• WebSphere
• Autosys
• CFT File Transfer

Why You Might Be Interested

This is a senior technical role with broad responsibility across infrastructure, production support, and project delivery. It offers the chance to work on critical business applications in an international enterprise environment. The position also supports cloud transformation and includes exposure to governance, operational readiness, and cross-functional coordination.