Fyld is a Portuguese consulting company specializing in IT services. We bring high-performance professionals into the field across various technological areas. Inspired by sports management philosophy, we strive to achieve peak performance with each of our consultants. We focus on training and excellence.
Join us for the next game!
We are looking for a Windows Systems Administrator to join a growing team and work on challenging infrastructure and systems projects. If you are passionate about technology, enjoy solving complex technical challenges, and are always looking to learn and improve, this is your next play.
Responsibilities
- Installing, configuring and administering IT systems and infrastructure.
- Monitoring IT infrastructures and providing technical support.
- Participating in infrastructure projects and contributing to the implementation of new solutions.
- Analyzing and resolving incidents across IT systems.
- Providing technical support to clients via phone and email, ensuring effective follow-up of requests.
- Ensuring availability to provide 24×7 services, according to the organization of the service.
- Supporting a portfolio of clients across Portugal and the United Kingdom.
- Working closely with technical teams and stakeholders to ensure service continuity and quality.
- Maintaining high levels of customer satisfaction through effective communication and problem solving.
- Identifying opportunities to improve infrastructure reliability, performance and operational processes.
Requirements
- Bachelor's degree in Computer Engineering, Information Technology or a related field.
- Professional experience in Windows systems administration and IT infrastructure.
- Good knowledge of Windows, networking, hardware, virtualization and backup solutions.
- Experience with infrastructure and systems troubleshooting.
- Good knowledge of English, B2 level minimum, both written and spoken.
- Strong communication and interpersonal skills.
- Customer-oriented mindset and ability to work effectively with different stakeholders.
- Sense of responsibility, rigor and proactivity.
- Willingness to learn, explore new technologies and take on new challenges.
- Availability to work in a 24×7 service environment, according to the service organization.
Nice to Have
- Microsoft certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate or Microsoft Certified: Azure Administrator Associate.
- Experience with Apache.
- Knowledge of databases such as MySQL and SQL Server.
- Knowledge of iptables/firewalls.
- Experience with virtualization technologies such as Xen and others.
- Knowledge of email servers such as qmail, Postfix or similar.
- Additional experience in infrastructure administration and support.
- Previous experience supporting international clients or working in multicultural environments.
Highlights
- Opportunity to work with a diverse portfolio of clients in Portugal and the UK.
- Exposure to a broad range of infrastructure, systems and Microsoft technologies.
- Opportunity to participate in infrastructure projects and continuously develop technical skills.
- International environment with regular interaction in English.
- Role combining systems administration, troubleshooting, infrastructure projects and client support.
- Location: Braga
- Work model: During the first 12 months, the preferred model is on-site, with flexibility to work 4 days per week from the office. After the first 12 months, the model moves to 3 days per week from the office.
- Candidates should be based in Braga or surrounding areas and be comfortable with this working model.
- Availability: 24×7, according to the organization of the service.
We value responsibility, ownership, curiosity, continuous learning, professionalism, strong communication and a genuine passion for technology. Everything else can be learned!