Strategic Enterprise Account Manager - Hybrid, Growth & Impact

Riskified; Lisboa; Híbrido; EUR 40.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid mode of work

Benefits package per month

Descripción de la vacante

Riskified seeks an experienced enterprise client-facing professional in Lisbon to lead engagement with our most important merchants. You will be the primary contact, build and monitor KPIs, and ensure clients are happy and profitable while expanding usage of Riskified’s solutions.

You will collaborate daily with Product, Analytics, Data Science and Development, analyze customers' workflows, identify upsell opportunities, and help drive long-term value.

Formación

• 5+ years of experience in an enterprise client-facing role, with extensive international experience
• Superb writing and communication skills
• Strong analytical skills, including the ability to identify salient data from multiple sources
• Ability to interpret and present complex data clearly and concisely
• Great interpersonal skills and a team player
• Problem-solver, resourceful and independent eCommerce/FinTech background and/or experience working in a fast-growth B2B SaaS setting is strongly preferred
• Bachelor's degree - preferably in a highly quantitative field

Responsabilidades

• Be the primary point of contact for our most important merchants. Build, monitor, and communicate our KPIs to our clients
• Conduct in-depth analysis of our customers' most productive ways to utilize Riskified's solution, including identifying and leading upsell opportunities
• Provide strategic analysis and critical thinking as we plan long‑term expansion
• Work with all other teams within the company to optimize customer experience across our portfolio
• Assist new customers as they join Riskified's platform and begin using our services

Conocimientos

Enterprise client-facing

Analytical skills

Data interpretation

Interpersonal skills

Problem-solver

Written communication

Educación

Bachelor's degree in quantitative field

Descripción del empleo

Riskified seeks an experienced enterprise client-facing professional in Lisbon to lead engagement with our most important merchants. You will be the primary contact, build and monitor KPIs, and ensure clients are happy and profitable while expanding usage of Riskified’s solutions.

You will collaborate daily with Product, Analytics, Data Science and Development, analyze customers' workflows, identify upsell opportunities, and help drive long-term value.