Store Manager: Lead Teams to Customer Experience

Confidential; Lisboa; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Confidential is seeking a Store Manager in Lisbon to lead and coach the retail team, drive KPI achievement, and deliver outstanding customer service in the cosmetics and fragrance niche.

You will implement action plans, develop staff, and ensure policies are followed while staying aware of local competitors.

The role emphasizes building customer loyalty, using store tools, and adapting to business needs in a dynamic market.

Qualificações

• Candidates must have a store management background and customer-centric approach.
• Experience in cosmetics/fragrance sector is preferred.
• Strong leadership, communication and networking skills.

Responsabilidades

• Lead and coach the store team to meet KPI targets.
• Develop action plans for short- and long-term goals.
• Ensure exceptional customer service and brand standards.
• Monitor local market and competitors to inform strategies.

Conhecimentos

Leadership

People management

Customer service

Coaching

Communication

Adaptability

Networking

Formação académica

High school education or equivalent

2+ years' store management experience

Descrição da oferta de emprego

Confidential is seeking a Store Manager in Lisbon to lead and coach the retail team, drive KPI achievement, and deliver outstanding customer service in the cosmetics and fragrance niche.

You will implement action plans, develop staff, and ensure policies are followed while staying aware of local competitors.

The role emphasizes building customer loyalty, using store tools, and adapting to business needs in a dynamic market.