About the Role
The role supports the HR Services team in delivering excellent services and business competence across all HR Services-related processes. It operates within a European and partially global framework, acting as a contact point for the HR community, relevant stakeholders, and employees. The role handles standard inquiries, executes assigned tasks according to defined processes and service levels, and contributes to continuous improvement and digitalisation within HR Services.
Key Responsibilities
- Perform general administration and support digitalisation within HR Services for defined processes, tools and programmes at European and partially global level.
- Act as contact person for the HR community and relevant stakeholders, handling standard inquiries and support through ticket service or phone.
- Execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and works agreements.
- Administer procurement, invoicing and financial processes and reporting, including recharging if required.
- Support preparation of data and system audits and execute accordingly.
- Provide consistent information to employees on HR Services topics according to the process and knowledge database.
- Contribute to continuous improvement of HR Services procedures, processes, systems and documentation.
- Ensure correct execution of laws and regulations regarding employee master data and organisational data, and suggest modifications to systems and processes to ensure legal and company policy compliance.
- Provide input for creation of user manuals, process mappings, and communication of standards, procedures and processes to employees and internal customers.
- Participate regularly in workshops and meetings held by subject matter experts within HR Services.
Required Experience & Qualifications
- University degree or commercial education.
- 3+ years relevant working experience in a multinational environment.
- Very good command of English and German.
- Experience with business computing solutions.
- Good knowledge of MS-Office applications.
- Fully qualified/trained in the job with deep knowledge in an HR Shared Service set-up.
- Very good analytical skills and detail-oriented work style.
- Team player mentality.
- Strong customer focus and service minded.
- International mind-set and first experience as part of a geographically and culturally diverse team.
- Ability to work under pressure and prioritise and complete tasks in order of importance.
- Good understanding of legal and tariff regulations.
Preferred Skills
- Experience with SAP HR.
- Relevant working experience within HR.
About the Company
adidas believes that embedding diversity, equity, and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.