Specialist GBS Credit & Collections (French Speaker) - Maternity Cover

adidas Group; Porto; Hybrid; EUR 24,000 - 36,000; Full time

Job summary

adidas Group in Porto seeks a Specialist GBS Credit & Collections (French Speaker) to cover a maternity leave. You will manage dunning, collections, credit checks, and dispute resolution while partnering with Sales and Finance to protect revenue.

Ideal candidates hold a university degree in accounting or business, have 2+ years in accounting/finance, and be fluent in English and French. SAP and Excel experience is a plus, and you’ll join a dynamic shared service team in Portugal.

Qualifications

• University degree in Accounting, Business Administration or similar field.
• 2+ years of accounting/finance experience.
• Strong analytical and problem-solving abilities.
• Experience in SAP and Excel is preferred.

Responsibilities

• Ensure timely collection of receivables by coordinating with customers and stakeholders.
• Accurately allocate payments and resolve discrepancies promptly.
• Manage customer relationships and perform root-cause analysis.
• Assess credit risk and support credit policy compliance.
• Support dispute resolution and account maintenance with leadership.
• Maintain updated desktop procedures aligned with standards.

Skills

Finance acumen

Analytical skills

Problem solving

Attention to detail

Customer orientation

English & French

Education

Bachelor's degree in Accounting or Business Administration

Tools

SAP

Excel

Job description

Specialist GBS Credit & Collections (French Speaker) - Maternity Cover

Purpose & Overall Relevance for the Organization

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

Key Responsibilities

• Ensure a timely collection of receivables by working closely with the customer and internal stakeholders and solve any causes of non-payment.
• Ensure that all payments are received are allocated accurately and timely without any errors.
• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
• Manage customer relationship, which includes problem resolution and root cause analysis.
• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
• Perform review, analysis and proposal of release on credit block deliveries.
• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
• Track disputes, forward to the right department for their solution and follow-up until their closing.Identify the improvement opportunities and support their implementation.
• Ensure desktop procedures are updated in line with standards and policies.

Key Relationships

• Cash Application
• Customer Primary Data
• Account and Sales Operations
• Market Finance

Knowledge, Skills and Abilities

• Good Finance AcumenExperience with SAP and Excel
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and French in a business environment setting
• Ability to pay close attention to detail
• High degree of customer orientation
• Good Problem solving and analytical skills
• Self-motivated and self-directed individual
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious

Requisite Education and Experience / Minimum Qualifications

• University degree in Accounting, Business Administration or similar field
• 2 plus years relevant work experience in accounting / corporate finance area
• Broad and deep theoretical understanding of job function

Specialist GBS Credit & Collections (French Speaker) - Maternity Cover