Spanish-Speaking Social Media Content Moderator - Porto (On-Site)

Concentrix; Porto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and performance bonus

Referral bonus opportunities

Full paid training

Career development programs

Job summary

Concentrix is seeking a Content Moderation (Spanish-speaking) professional in Porto, Portugal. The role involves moderating social media content, ensuring compliance with guidelines, and enhancing user experience. Candidates should be fluent in Spanish and English, possess strong customer service skills, and have at least 6 months of relevant experience. The position offers a competitive salary, performance bonuses, and career development opportunities.

Qualifications

• Fluent in Spanish (C1), both verbal and written.
• Fluent in English (B2), both verbal and written.
• At least 6 months of relevant experience.

Responsibilities

• Enhance service and improve overall user experience.
• Review, audit, and moderate content from customers.
• Ensure compliance with social media rules.
• Analyze reports maintaining high quality.
• Moderate between social media users applying guidelines.
• Make autonomous decisions on sensitive issues.

Skills

Fluent in Spanish (C1)

Fluent in English (B2)

Customer service skills

Ability to work independently

Team member skills

Tolerance for repetitive work

Job description

Concentrix is seeking a Content Moderation (Spanish-speaking) professional in Porto, Portugal. The role involves moderating social media content, ensuring compliance with guidelines, and enhancing user experience. Candidates should be fluent in Spanish and English, possess strong customer service skills, and have at least 6 months of relevant experience. The position offers a competitive salary, performance bonuses, and career development opportunities.