Multilingual Content Moderator & Customer Care Specialist

Cross Border Talents; Porto; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Extra payment for night shifts, Sundays, and holidays

Welcome bonuses for selected projects

Professional training and career growth opportunities

Relocation and housing assistance

Job summary

A multinational organization in Porto is seeking a Bilingual Content Moderator / Customer Care Representative fluent in multiple languages, including English. You will engage in content moderation and customer support, helping to ensure a safe online space. Ideal candidates have excellent communication skills and attention to detail, though prior experience is not mandatory. This position offers a competitive salary, professional training, and opportunities for career growth, as well as benefits for relocation to Portugal.

Qualifications

• Fluency in multiple languages is required.
• Strong communication skills both written and verbal.
• Attention to detail and analytical skills are essential.

Responsibilities

• Manage user-generated content and ensure safety.
• Respond to customer queries via various channels.
• Follow internal processes for issue escalation.

Skills

Fluent in German/French/Italian/Dutch/Spanish/Danish & English (B2-C1)

Excellent written and verbal communication skills

Strong attention to detail

Analytical thinking

Education

Valid paperwork allowing employment in Portugal

Job description

A multinational organization in Porto is seeking a Bilingual Content Moderator / Customer Care Representative fluent in multiple languages, including English. You will engage in content moderation and customer support, helping to ensure a safe online space. Ideal candidates have excellent communication skills and attention to detail, though prior experience is not mandatory. This position offers a competitive salary, professional training, and opportunities for career growth, as well as benefits for relocation to Portugal.