European Portuguese Content Moderator - App Platform

Concentrix; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Paid training

Career development programs

Resumo da oferta

Concentrix is hiring a fluent European Portuguese speaker for a Content Moderation position in Porto. The role involves auditing and moderating content for a Social Media platform, ensuring adherence to guidelines while improving user experience.

Candidates must have strong customer service skills and at least 6 months of relevant experience. Located in Porto, the position offers competitive salary and potential bonuses, along with comprehensive training and career development programs.

Qualificações

• Fluent in both verbal and written European Portuguese with C1 proficiency.
• Fluent in both verbal and written English with B2 proficiency.
• At least 6 months of relevant experience in related fields.
• Strong customer service oriented skills.
• High tolerance for repetitive work in a fast-paced environment.

Responsabilidades

• Take initiatives to enhance service and improve user experience.
• Review, audit, and moderate contents from customers.
• Ensure compliance with Social Media rules and guidelines.
• Analyze reports while maintaining high quality.
• Make autonomous decisions on sensitive or business-critical issues.

Conhecimentos

Fluent in European Portuguese (C1)

Fluent in English (B2)

Customer service oriented skills

Ability to work independently and in a team

Tolerance for repetitive work

Descrição da oferta de emprego

Concentrix is hiring a fluent European Portuguese speaker for a Content Moderation position in Porto. The role involves auditing and moderating content for a Social Media platform, ensuring adherence to guidelines while improving user experience.

Candidates must have strong customer service skills and at least 6 months of relevant experience. Located in Porto, the position offers competitive salary and potential bonuses, along with comprehensive training and career development programs.