German-speaking Customer Advisor

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Health and life insurance

Relocation package

Opportunities for professional development

Resumo da oferta

A leading energy company is seeking a German Speaking Customer Advisor to deliver exceptional service to clients in Lisbon. No prior experience is needed as extensive training is provided. The role includes addressing customer inquiries, guiding them through energy product-related issues, and collaborating with a dynamic team. Candidates will benefit from a competitive salary, comprehensive health coverage, and a relocation package for those moving to Lisbon. This is an on-site position set against the vibrant backdrop of the city.

Qualificações

• Fluent in German, both written and spoken.
• No prior experience required; training provided.
• Strong communication skills with a customer-centric approach.
• Ability to work on-site in Lisbon, Portugal.

Responsabilidades

• Communicate with customers in German addressing inquiries via phone and email.
• Guide customers in resolving inquiries related to energy products.
• Provide accurate information contributing to positive customer experience.
• Collaborate with colleagues to foster a positive team culture.

Conhecimentos

Fluent in German

Strong communication skills

Customer-centric approach

Team collaboration

Descrição da oferta de emprego

About the job German Speaking Customer Advisor

Embark on a career journey in the thriving energy industry, set against the backdrop of the picturesque city of Lisbon! We are a leading energy company committed to sustainability and providing exceptional service to our diverse clientele. As we expand our team, we're searching for dynamic individuals fluent in German to join us as German-Speaking Customer Advisors. No prior experience is necessary; we welcome fresh perspectives and provide comprehensive training. This on-site position in Lisbon offers the perfect blend of a dynamic work environment, the cultural richness of Lisbon, and a comprehensive relocation package, including accommodation support and flight tickets for those joining us from abroad.

Position Overview: As a German-Speaking Customer Advisor, you will be at the forefront of delivering top-notch customer service and support to our German-speaking clients in the energy industry. This on-site role in Lisbon offers not only the excitement of working in a dynamic industry but also a seamless transition for those relocating from abroad, with a comprehensive relocation package.

Responsibilities:

• German Language Specialist:
• Leverage your fluency in German to communicate with customers, addressing inquiries and providing support through various channels, including phone and email.
• Be the friendly voice representing our company, ensuring clear and effective communication with German-speaking customers.
• Energy Industry Navigator:
• Learn about our energy products and services to guide customers in resolving inquiries related to billing, account management, and other service-related matters.
• Provide accurate information to customers, contributing to a positive customer experience.
• On-Site Lisbon Adventure:
• Immerse yourself in the vibrant city of Lisbon and experience its rich culture, history, and energy.
• Benefit from our comprehensive relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
• Health and Wellness Advocate:
• Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
• Engage in wellness programs designed to support a healthy work-life balance while enjoying the benefits of living in Lisbon.
• Team Collaboration Expert:
• Collaborate with colleagues and contribute to a positive and inclusive team culture.
• Participate in team-building activities and initiatives, fostering strong connections with your global peers.

Requirements:

• Fluent in German, both written and spoken.
• No prior experience in the energy industry or customer support necessary we value diverse perspectives and provide comprehensive training.
• Strong communication skills and a customer-centric approach.
• Ability to work on-site in Lisbon, Portugal.

Perks and Benefits:

• Competitive salary commensurate with your skills and experience.
• Comprehensive health and life insurance coverage for your peace of mind.
• On-site position in the vibrant city of Lisbon, Portugal.
• Relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
• Opportunities for professional development and career advancement within the dynamic energy industry.

Embark on your career in the energy sector in Lisbon by sending your resume!