Spanish Medical Advisor — Lisbon Customer Support

Cross Border Talents; Elvas; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Cross Border Talents is hiring for a bilingual customer service role in Lisbon. You will respond to customers via phone, email, and chat, resolving inquiries and complaints while delivering a high-quality experience. A willingness to work in Lisbon with a 12-month contract and 40-hour weeks is required.

Requirements include fluent Spanish, English at B1/B2, and strong communication. The role offers relocation support, health insurance, and full training to advance your career in an international

Qualifications

• Fluent Spanish, spoken and written.
• English proficiency at level B1/B2.
• Typing speed of 20+ wpm.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve inquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish fluency

English B1/B2

Typing 20+ wpm

Communication skills

Customer-focused

Basic computer knowledge

Job description

Cross Border Talents is hiring for a bilingual customer service role in Lisbon. You will respond to customers via phone, email, and chat, resolving inquiries and complaints while delivering a high-quality experience. A willingness to work in Lisbon with a 12-month contract and 40-hour weeks is required.

Requirements include fluent Spanish, English at B1/B2, and strong communication. The role offers relocation support, health insurance, and full training to advance your career in an international