Spanish B2B Support Specialist — Fluent EN/ES, Paid Training

Rec_MRC; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complete paid training

Private health insurance

Many other benefits

Resumo da oferta

A global customer support firm in Lisbon is seeking fluent Spanish speakers to assist clients in an international environment. The ideal candidate must have C1 level in Spanish and B2 in English, along with strong communication and soft skills. Responsibilities include providing tailored solutions, troubleshooting, and ensuring customer satisfaction via phone, email, and chat. The company offers complete paid training, private health insurance, and other benefits, and requires candidates to hold an EU passport or Portuguese residence card.

Qualificações

• Speak C1 level of Spanish and B2 of English.
• Possess good communication skills and soft skills.
• Demonstrate a willingness to learn.

Responsabilidades

• Communicate with customers and ensure maximum satisfaction.
• Provide exceptional B2B customer support and assist business clients.
• Deliver excellent personalized service via Phone, Email, and/or Chat.
• Identify account holder and verify account information.
• Comply with all regulatory guidelines and procedures.

Conhecimentos

Fluent Spanish (C1)

Good English (B2)

Good communication skills

Soft skills

Willingness to learn

Descrição da oferta de emprego

A global customer support firm in Lisbon is seeking fluent Spanish speakers to assist clients in an international environment. The ideal candidate must have C1 level in Spanish and B2 in English, along with strong communication and soft skills. Responsibilities include providing tailored solutions, troubleshooting, and ensuring customer satisfaction via phone, email, and chat. The company offers complete paid training, private health insurance, and other benefits, and requires candidates to hold an EU passport or Portuguese residence card.