Slovak Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 29 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Training Provided

Health Insurance

Relocation Package

Performance Bonus

Career Progression

Resumo da oferta

Mercier Consultancy Group is seeking a Slovak Speaking Solutions Consultant for Bulgaria. You will serve as the primary point of contact for Slovak-speaking clients, handling inquiries with professionalism and empathy, across phone, email, and live chat.

This role offers a fully paid relocation package, a comprehensive training program, and a monthly salary with performance bonuses. You will collaborate with international teams and contribute to delivering premium customer support services.

Qualificações

• Fluent Slovak language, both spoken and written.
• Experience in customer support or client-facing roles.
• Excellent communication in multicultural environments.
• Willingness to relocate to Bulgaria.

Responsabilidades

• Be the primary contact for clients in customer support.
• Resolve inquiries via phone, email, and live chat.
• Translate technical solutions into clear Slovak guidance.
• Collaborate with international teams to improve workflows.
• Document interactions in the CRM system.
• Maintain high service standards.

Conhecimentos

Slovak language

Customer support

Client-facing

Communication skills

Descrição da oferta de emprego

Slovak Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. As experts in specialized staffing, we take pride in facilitating life-changing career moves, such as this Slovak Speaking Solutions Consultant position in Bulgaria.

Job Overview

We are currently sourcing exceptional professionals for a Slovak Speaking Solutions Consultant position in Bulgaria within the thriving Customer Support Services industry. This role offers the perfect blend of professional growth and an international lifestyle, making it one of the most attractive Slovak-speaking jobs currently available on the market.

Key Responsibilities

• Act as the primary point of contact for clients, providing expert assistance in the Customer Support Services sector.

• Resolve complex inquiries through phone, email, and live chat while maintaining the highest service standards.

• Translate technical solutions into clear, actionable advice for our Slovak-speaking customer base.

• Collaborate with international teams to optimize support workflows and improve overall service efficiency.

• Identify recurring customer needs to provide feedback for internal service improvements.

• Maintain detailed documentation of all customer interactions within our CRM systems.

• Ensure all interactions reflect the premium quality associated with Mercier Consultancy Group and our partners.

• Native or fluent Slovak (spoken and written) is mandatory for this role.

• Valid EU passport (mandatory).

• Proven experience in Customer Support Services or a client-facing consultative role.

• Strong problem-solving mindset and a passion for delivering excellence in every interaction.

• Excellent communication skills and the ability to thrive in a multicultural professional environment.

• Commitment to relocating for this exciting Slovak Speaking Solutions Consultant position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Clear career progression paths within the Customer Support Services industry.
• And Much More…

Life in Bulgaria

Sofia, Bulgaria, is a vibrant, modern capital city that seamlessly blends historic charm with a dynamic, youthful atmosphere. When searching for jobs in Bulgaria, you will find that the city offers a wonderful Mediterranean-influenced climate, beautiful mountain scenery, and a rich cultural scene that makes it a top destination for expatriates. Living here means enjoying a high quality of life with a low cost of living, allowing you to maximize your earnings while exploring all that Bulgaria has to offer.

With our comprehensive relocation package, starting your new life in Bulgaria is effortless. From the moment you arrive, you will experience the welcoming local culture, exceptional culinary scene, and the friendly international community that has made Bulgaria one of the fastest-growing hubs for Slovak-speaking jobs. Join our team and discover why so many professionals choose to build their careers in this beautiful country.