Site Reliability Engineer

Intuition IT – Intuitive Technology Recruitment; Portugal; On-site; EUR 50,000 - 70,000; Full time

Job summary

Intuition IT – Intuitive Technology Recruitment is seeking a Site Reliability Engineer to support production operations in Portugal. The successful candidate will partner with developers to ensure system availability, implement monitoring, and lead the DevOps transformation process. Responsibilities include streamlining support activities and prioritizing operational needs to enhance customer experience. This is a long-term B2B contract opportunity with a remote working setup.

Qualifications

• Familiarity with Standard Engineering Principles.
• Experience in production support and DevOps operations.

Responsibilities

• Ensure production readiness for the platform.
• Collaborate with developers on technology services.
• Implement operational criteria like system availability and monitoring.
• Lead DevOps transformation and advocate for change.
• Manage production and change activities to enhance customer experience.

Job description

Job Title: Site Reliability Engineer with Production Support

Location: Portugal (Remote)

Job Type: Long-term B2B Contract

Job Description:

The Cyber Security Service Biz Ops Team is looking for a Site Reliability Engineer familiar with and who has practiced the Standard Engineering Principles.

Major Responsibilities:

• The role of business operations is to be the production readiness steward for the platform.
• This is accomplished by closely partnering with developers to design, build, implement, and support technology services.
• A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.
• Business Operations plays a key role in leading the DevOps transformation at Client through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
• We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products.
• The goal of every Biz Ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications.
• Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.
• A Biz Ops focus is also on streamlining and standardizing traditional application-specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.
• Ultimately, the role of Biz Ops is to align Product and Customer-focused priorities with Operational needs.
• We regularly review our run state not only from an internal perspective, but also by understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications