Site Reliability Engineer

Moofwd, Inc.; Lisboa; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Moofwd, Inc. seeks an experienced Site Reliability Engineer (SRE) for Lisbon, Portugal, in a hybrid setup. The role emphasizes production support, incident management, CI/CD, automation, and strong governance.

The candidate will collaborate across engineering, security, and business teams to keep critical apps stable. Ideal candidates have 6+ years in SRE/DevOps, hands-on with CI/CD and monitoring tools like Splunk or Dynatrace, and proven incident RCA skills.

Qualifications

• 6+ years of SRE, BizOps, production support or related experience.
• Hands-on with CI/CD, version control, and automation tools.
• Strong incident management, troubleshooting and RCA skills.
• Experience with production monitoring using Splunk or Dynatrace.
• Knowledge of release governance, change management and risk.
• Experience supporting distributed production applications.

Responsibilities

• Support stability, availability and performance of production apps.
• Manage incidents, troubleshoot issues and perform RCA.
• Maintain and improve CI/CD pipelines and automation.
• Monitor applications/infrastructure with Splunk or Dynatrace.
• Support releases, readiness, and release governance.
• Identify operational risks and contribute to risk management.
• Collaborate with engineering, security and business teams globally.
• Participate in on-call rotations and respond to critical incidents.

Skills

CI/CD

Git/Bitbucket

Jenkins

Maven

Automation

Monitoring

Incident Management

RCA

Tools

Splunk

Dynatrace

Job description

Site Reliability Engineer (SRE) – L8 | Lisbon, Portugal | Hybrid

Experience: 6+ years

Location: Lisbon, Portugal (Hybrid)

Contract Type: Recibos Verdes / LDA only

We are looking for an experienced Site Reliability Engineer (SRE) to support business-critical applications in a fast-paced production environment. The ideal candidate will have strong hands-on experience in production support, incident management, CI/CD, automation, monitoring, and operational governance.

Important location and contract requirements:

• Candidates must currently be based in Portugal and remain based in Portugal throughout the engagement.
• Candidates must be able to work in a hybrid setup in Lisbon.
• Engagement is strictly through Recibos Verdes or an LDA entity.

Key Responsibilities

• Support the stability, availability, and performance of production applications.
• Manage incidents, troubleshoot production issues, and perform root cause analysis (RCA).
• Maintain and improve CI/CD pipelines and automation processes.
• Monitor applications and infrastructure using Splunk, Dynatrace, or equivalent tools.
• Support production releases, operational readiness, change management, and release governance.
• Identify operational risks and contribute to vulnerability management and service improvement.
• Support distributed applications in a fast-paced environment.
• Participate in on-call rotations and respond to critical production incidents.
• Collaborate with engineering, infrastructure, security, and business teams globally.

Key Skills & Experience

• 6+ years of relevant experience in SRE, BizOps, Production Support, DevOps, or a related role.
• Hands-on experience with CI/CD, Git/Bitbucket, Jenkins, Maven, and automation.
• Experience with Splunk, Dynatrace, or equivalent observability and monitoring tools.
• Strong incident management, troubleshooting, production support, and RCA skills.
• Knowledge of operational readiness, release governance, change management, and risk management.
• Experience supporting distributed applications in production environments.
• Previous on-call support experience.
• Payments or financial services experience is an advantage.