Site Reliability Engineer

Fulcrum Digital Inc

Lisboa

Presencial

EUR 50 000 - 70 000

Tempo integral

14 dias+

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Resumo da oferta

A digital transformation company in Lisbon is seeking a Sr SRE to oversee production environments and enhance application performance. The ideal candidate will have 5-7 years of experience, strong troubleshooting skills, and a passion for automation. Responsibilities include monitoring and optimizing production environments, responding to incidents, and mentoring junior team members. This role requires a mid-senior level professional familiar with CI/CD practices and ITSM processes.

Qualificações

5-7 years experience in application support and automation.
Strong troubleshooting capabilities and ability to mentor junior resources.
Good knowledge of CI/CD pipelines and ITSM processes.

Responsabilidades

Plan, manage, and oversee all aspects of a Production Environment.
Define strategies for Application Performance Monitoring.
Respond to Incidents and enhance platform reliability.
Support deployment of code and improve CI/CD processes.

Conhecimentos

L2 Application Support - Strong

SQL

Monitoring Tool - Splunk/Dynatrace

Troubleshooting

Ferramentas

Jenkins

Shell scripting

Descrição da oferta de emprego

Sr SRE (Application Support + Automation)

Location: Lisbon, Portugal

Experience: 5-7 years

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

Plan, manage, and oversee all aspects of a Production Environment.

Define strategies for Application Performance Monitoring, Optimization in Prod environment.

Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.

Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.

Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.

Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.

Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.

Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.

Work with a global team spread across tech hubs in multiple geographies and time zones.

Ability to share knowledge and explain processes and procedures to others.

Share knowledge and mentor junior resources.

Able to perform on-call duties on a rotational basis.

Occasional off hours work required.

Candidate should have inclination for Training and should be good trainer and ready to mentor other.

Must Have