Shipboard Junior IT Manager (m/f)

Mystic Invest Holding, S.A; Funchal; On-site; EUR 40,000 - 60,000; Full time

Job summary

A cruise company based in Portugal is seeking an IT specialist to manage IT operational applications for both ships and headquarters. Applicants must hold a BSc in Computer Science and have experience in IT roles, network or system administration. Key responsibilities include maintaining shoreside databases, ensuring operational continuity, and collaborating across departments. The position requires flexibility to travel and work onboard ships as necessary.

Qualifications

• BSc degree in Computer Science or equivalent required.
• Experience as an IT specialist, support or admin role.
• Ability to work onboard ships and travel.

Responsibilities

• Manage IT operational applications for ships and HQ.
• Maintain shoreside DB and application servers.
• Collaborate with all departments to ensure business continuity.

Skills

English communication

IT specialist experience

Network administration

System administration

Problem handling

Multicultural teamwork

Quick decision making

Education

BSc in Computer Science or equivalent

Tools

MS SQL

MS Office

Windows (desktop and server)

VMware

TCP/IP networks

Antivirus software

Job description

Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

Job Description

Managing and maintaining all IT operational applications and systems for both Mystic and Mystic Ocean ships and HQ, mainly MXP modules, PBX and IPTV.

Maintaining shoreside DB and application servers based in Altice data center.

As this is a shoreside position based in Porto, a remote access to all systems onboard and shoreside will be provided.

Reports to Chief Engineer onboard and IT Director shoreside

Qualifications

• Holding BSc. degree in Computer Science or equivalent.
• Essential language is English is mandatory, able to communicate in other languages is an advantage.
• Experience as an IT specialist, support, network admin, or system admin role.
• Experience with MXP or similar systems is preferable.
• Basic knowledge with POS systems.
• Experience in managing print servers and able to trouble shoot printing issues.
• Able to work with DB servers such as MS SQL.
• Wide knowledge of systems/programs including MS Office, Windows (desktop and server), O365, troubleshooting and investigating end-user errors including Word, Excel, Power Point, Outlook and Teams.
• Experience with TCP/IP based networks including basic switching, routing, and basic firewall technology.
• Good knowledge with VMware environment.
• Basic knowledge about IPTV, UDP and TV broadcasting.
• Basic knowledge about video and audio systems.
• Basic knowledge about VSAT communications is an advantage.
• Awareness of basic Cyber Security knowledge and Cyber Risk Management.
• Basic knowledge about Microsoft WSUS, DNS, DHCP, AD & GPOs.
• Strong knowledge dealing with antivirus SW such as KAV Check Point…etc.
• Above average skills in tactful problem handling.
• Flexibility and open mind to be able to work in a multicultural environment.
• Skills to quickly assess and investigate incidents and make quick and correct decisions under pressure.
• Proven ability to work in a harmonious productive team environment.
• Able to work in collaboration with all departments in shoreside to assure the operational applications are always in good condition to maintain the business continuty.
• Able to travel and to work onboard of the ships is a must.