Servicenow Platform Architect

Match Profiler; Lisboa; Híbrido; EUR 90 000 - 130 000; Tempo integral

Resumo da oferta

Match Profiler is seeking a ServiceNow Platform Architect to join our internal team with a hybrid setup in Brussels. You will lead architecture design, oversee ITSM implementations, migrations, and integrations with external tools, while mentoring team members and aligning with ITIL practices.

The role requires seniority in ServiceNow, strong communication skills in English and other regional languages, and the ability to coordinate across client projects within an international context.

Qualificações

• Senior-level architect with ITIL-based service management experience.
• Proven delivery of ITSM implementations and migrations.
• Strong stakeholder communication and mentoring.

Responsabilidades

• Design and implement ServiceNow architectures based on client requirements.
• Lead ITSM projects from discovery through delivery.
• Coordinate integrations with third-party tools and ensure compliance.

Conhecimentos

Senior Technical Lead / Architect

ITIL Process Definition

ServiceNow deployments

Third-party integrations

ITSM migrations

Mentoring teammates

Technical design

Requirements analysis

ServiceNow Admin/Implementation

English + Dutch/French

Formação académica

ServiceNow Certified System Administrator

ServiceNow Implementation Specialist

Ferramentas

ServiceNow

Middleware / Integrations

Descrição da oferta de emprego

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:

ServiceNow platform Architect (m/f) - Hybrid (Brussels)

What do you need to have:

Hard Skills:

• Experience as a Senior Technical Lead / Architect.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
• Expertise ServiceNow deployments,
• Experience on integration with other third party tools
• Experience on ITSM migration / consolidations
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations
• Mentor and share technical knowledge/guidance to team
• Design technical solutions based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
• Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation
• Specialist and ITIL V3 foundation
• Liaison with ServiceNow Representatives
• Good knowledge of English, both orally as in writing and one of: Dutch or French (both is an asset)

Soft skills

• Good communication
• Team spirit
• Proactivity
• Time management

What we can offer:

• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events