ServiceNow Consultant

Jeronimo Martins Polska S.A.; Lisboa; Presencial; EUR 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

22 days vacation + 2 days*

Training and development opportunities

Gym, hairdressing and beauty salon, cC

Canteen, medical clinic, nutrition and

Resumo da oferta

Jerónimo Martins is seeking a seasoned ServiceNow Professional to design, implement and optimize enterprise ServiceNow solutions, acting as the technical reference between business needs and platform architecture.

You will collaborate with international stakeholders, drive best practices, ensure performance and stability, and guide integrations, workflows and CMDB management.

Qualificações

• 5+ years of ServiceNow experience.
• CSA in ServiceNow is desirable (ITOM/ITSM a plus).
• Strong knowledge of ITOM discovery/visibility, Service Mappings, AiOPS and CMDB management.
• Experience in development, architecture and integrations.

Responsabilidades

• Design and implement ServiceNow solutions.
• Develop customizations, workflows and integrations.
• Provide technical guidance and best practices.
• Ensure platform performance and stability.
• Work closely with business and technical teams.

Conhecimentos

ServiceNow

ITOM

ITSM

CMDB management

CSA

Jira

Confluence

Architecture

Ferramentas

Jira

Confluence

Descrição da oferta de emprego

As a ServiceNow Professional, your mission is to design, implement and continuously optimize enterprise-level ServiceNow solutions, acting as the technical reference between business needs and platform architecture. You will play a key role in delivering scalable, secure and high-impact solutions while collaborating with international stakeholders and driving technical excellence across the organization.

WHAT YOU’LL DO

• Design and implement ServiceNow solutions.
• Develop customizations, workflows and integrations.
• Provide technical guidance and best practices.
• Ensure platform performance and stability.
• Work closely with business and technical teams.

WHO YOU ARE

• 5+ years of ServiceNow experience.
• ServiceNow CSA needed (ITOM and/or ITSM are a plus)
• Strong knowledge and experience in ITOM discovery/visibility, Service Mappings, AiOPS and CMDB management.
• Knowledge of development, architecture and integrations.
• Skilled in Jira and Confluence.
• Analytical, proactive and team-oriented.
• ServiceNow certifications are a plus, namely CSA and ITOM related .

WHO WE ARE AND WHAT YOU CAN EXPECT FROM US

Why is working with us different? Because here, people are at the heart of everything we do.By joining our team you will have access to:

• 22 days vacation + 2 days*
• Training and development opportunities
• Gym, hairdressing and beauty salon, canteen, medical clinic, nutrition and other wellness initiatives
• Family support, health and education initiatives and access to protocols

* upon meeting absenteeism criteria.

Find out more about working at Jerónimo Martins through our website or LinkedIn page.