ServiceNow CMDB Administrator | ITSM & Integrations

team.it; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Certification support

Career progression

Continuous learning

Diversity & inclusion

Resumo da oferta

team.it in Lisboa, Portugal is seeking a skilled ServiceNow CMDB System Administrator to join our international projects. You will configure, administer, and govern the CMDB, ensuring data quality and integrity while enabling service mapping and discovery.

You will integrate ServiceNow with enterprise platforms, support ITSM processes, and contribute to continuous improvement in an Agile environment. Strong communication and documentation skills are essential.

Qualificações

• Solid experience with ServiceNow CMDB configuration, administration and governance.
• Hands-on experience deploying ServiceNow solutions and enhancements.
• Strong knowledge of CMDB data models, service mapping, discovery, and configuration management processes.
• Experience integrating ServiceNow with enterprise platforms and third-party tools.
• Knowledge of HTML, XML, REST APIs, SOAP services, and web service integrations.
• Experience troubleshooting platform issues and ensuring CMDB data quality.
• Understanding of ITSM processes and ServiceNow best practices.
• Experience working in Agile environments and continuous improvement initiatives.
• Strong communication and stakeholder management skills.
• Ability to produce and maintain technical documentation.

Conhecimentos

ServiceNow CMDB

CMDB governance

ServiceNow administration

ServiceNow solutions

REST/SOAP integration

ITSM practices

Agile methodologies

Documentation

Stakeholder communication

Descrição da oferta de emprego

team.it in Lisboa, Portugal is seeking a skilled ServiceNow CMDB System Administrator to join our international projects. You will configure, administer, and govern the CMDB, ensuring data quality and integrity while enabling service mapping and discovery.

You will integrate ServiceNow with enterprise platforms, support ITSM processes, and contribute to continuous improvement in an Agile environment. Strong communication and documentation skills are essential.