Service Operations Trainee – After-Sales

Daikin Europe NV; Árvore; On-site; EUR 10,000 - 15,000; Full time

Job summary

Daikin Europe NV, located in Árvore, Portugal, offers an Internal Service Sales Trainee role within the Service Business North. You will support operational coordination, customer management and coordination with technical teams, contributing to service contracts and proposals.

Ideal candidates have at least secondary education, an interest in service operations, strong organisational skills and a proactive mindset. A familiarity with Microsoft Office is valued.

Qualifications

• Secondary education completed; engineering-related qualifications are a plus.
• Interest in Service Business and Customer Management.
• Strong organisational and prioritisation abilities.
• Good communication and teamwork skills.
• Proactive attitude and willingness to learn.
• Good knowledge of Microsoft Office.

Responsibilities

• Support the planning and scheduling of technical interventions.
• Follow up on customers, service contracts and service requests.
• Assist in the preparation and monitoring of commercial proposals.
• Coordinate materials, orders and logistical requirements.
• Maintain management systems and operational performance indicators.
• Collaborate with technical teams, suppliers and support functions.
• Contribute to continuous improvement of processes and customer experience.

Skills

Organisational skills

Planning

Prioritisation

Communication

Proactive attitude

Education

12th Grade with Engineering-related advantage

Tools

Microsoft Office

Job description

Daikin Europe NV, located in Árvore, Portugal, offers an Internal Service Sales Trainee role within the Service Business North. You will support operational coordination, customer management and coordination with technical teams, contributing to service contracts and proposals.

Ideal candidates have at least secondary education, an interest in service operations, strong organisational skills and a proactive mindset. A familiarity with Microsoft Office is valued.