Server

Hard Rock International; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Hard Rock International is seeking a dedicated Server for its cafe in Lisbon, Portugal. In this role, you will take orders, run food, and create unforgettable experiences for guests in a lively atmosphere.

Candidates should possess strong communication skills and a knack for customer service, thriving in fast-paced settings. A clean and well-groomed appearance is essential along with the ability to handle cash transactions responsibly.

Qualifications

• Experience in a customer-facing role preferred.
• Ability to handle cash and use a POS system.
• Knowledge of food and beverage service.

Responsibilities

• Take guests’ orders and run food.
• Ensure a clean and organized station.
• Provide responsible alcohol service.
• Create memorable experiences for guests.

Skills

Customer service

Cash handling

Product knowledge

Communication

Sales techniques

Attention to detail

Job description

## ServerApplylocations: Hard Rock Cafe Lisbon Portugaltime type: Full timeposted on: Posted Todayjob requisition id: R708Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:**The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).* Taking guests’ orders* Running food* Handling cash & other forms of payment* Making proficient sales transactions - using a point-of-sale system* Properly checks I.D.s – for guests who appear to be under 25 years old* Demonstrating responsible alcohol service* Demonstrating impeccable product knowledge* Suggestive selling - using proven techniques* Answering questions - accurately and politely* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience* Maintaining a clean & organized station – including pre-bussing & table maintenance* Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc* Demonstrating knowledge of all table/station numbers* Directing guests to areas & restrooms* Effectively communicating with co-workers* Creating memorable experiences* Entertaining guests to create “Raving Fans”* Performing duties which require bending, reaching, lifting and standing for long periods of time* Maintaining a well-groomed appearance (“having a plan”)* Following all uniform guidelines* Practicing all safety & sanitation standards* Recycling products, where possible* Remaining calm in a hectic, fast-paced atmosphere* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* Displaying a positive and outwardly friendly attitude toward guests* Maintaining HRC’s 5 core Values and Mission Statement**Please submit your resume in English.**