Senior Product Manager (Finance and Account Management)

Easyship; Lisboa; Teletrabalho; EUR 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stock options

Gym & wellness reimbursement

Work from Anywhere 4 weeks/year

Generous vacation policy

Resumo da oferta

Easyship is seeking a Senior Product Manager for Finance and Account Management to own the roadmap for payments, billing, invoicing, and account lifecycle. You will coordinate with design, engineering and Finance to drive value while managing risk, fraud controls and multi-currency settlements.

You will partner with Finance, Customer Experience, Sales and Legal to deliver scalable solutions touching money and accounts across regions.

Qualificações

• 7+ years of product management experience, including 3+ years in payments/billing/fintech products in B2B SaaS, marketplaces or eCommerce.
• Hands-on with payment service providers (Stripe, Adyen) and multi-currency settlement.
• Knowledge of tax invoicing (VAT/GST) and revenue accounting basics.
• Strong analytical skills and data-driven decision making.

Responsabilidades

• Own the product strategy and roadmap for Finance (payments, billing, invoicing, fees, reconciliation) and Account Management (lifecycle, verification, fraud and risk).
• Reduce payment failures, disputes and chargebacks while improving cost efficiency.
• Grow revenue on finance surface through pricing, taxes and VAT/GST invoicing improvements.
• Define end-to-end account lifecycle and governance, with secure access and roles.
• Collaborate with Finance, Customer Experience, Sales, Legal and Engineering to deliver scalable money-related solutions.
• Establish success metrics: transaction cost as % of GMV, payment success rate, dispute rate, revenue leakage, fraud losses, onboarding conversion.

Conhecimentos

Payments

Billing & Invoicing

Reconciliation

Fraud & Risk

Multi-currency

SQL

Product strategy

Leadership

Stakeholder mgmt

Formação académica

BS in relevant field

Ferramentas

Stripe

Adyen

KYC systems

BI tools

Descrição da oferta de emprego

Senior Product Manager (Finance and Account Management)

Europe

About Easyship:

Easyship is a leading global shipping software and API platformtrusted by 100,000+ eCommerce merchants to compare couriers, automate fulfilment, and simplify cross-border shipping, taxes and duties. A top-rated Shopify Certified Technology Provider, eBay preferred fulfilment partner, and Amazon preferred multi-channel integrator, Easyship is the G2 category leader (April 2026), offering 550+ courier services worldwide. We believe in accelerating borderless commerce through innovative solutions, and we're proud that brands of all sizes from small business to enterprise trust Easyship for all their shipping needs.

Who We’re Looking For:

Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we also build and execute customized end-to-end shipping solutions for clients worldwide. These Logistics solutions can combine a number of partners and services, from global freight forwarding services to last-mile delivery.

We’re looking for an experienced Project manager with good knowledge of ecommerce shipping, warehousing & fulfillment to oversee the delivery of these projects for our clients. Own part of the Easyship product by defining solutions in line with the product vision and strategy, coordinating with the design and engineering teams, in order to constantly create value for our users.

What you additionally need to know:

This is a full-time, remote role that follows UK collaboration hours to support seamless cross-regional execution. The location of the candidate can either be UK or Europe.

What you would be responsible for:

• Owning the product strategy and roadmap for two squads: Finance (payments, billing, invoicing, fees and reconciliation) and Account Management (account lifecycle, verification, fraud and risk), with every roadmap item tied to a measurable business outcome.
• Reducing the cost of taking payments: shape payment method mix (e.g. Pay by Bank), multi-currency settlement, payment provider migrations across regions, and systematically root‑cause and reduce payment failures, disputes and chargebacks.
• Growing revenue from the finance surface: fee and pricing structures, processing fees on chargeable items, reconciliation of taxes and duties adjustments, and accurate VAT/GST invoicing across every region we operate in.
• Owning the end-to-end account lifecycle, from sign‑up and verification to user roles, team permissions, account settings and closure, so that genuine customers get through with minimal friction and bad actors do not.
• Defining and evolving fraud and risk controls across onboarding and payments, balancing loss prevention against conversion, in close partnership with Finance, Customer Experience and Compliance.
• Partnering with Finance and Accounting, Customer Experience, Sales, Legal and Engineering to deliver scalable solutions, and act as the single product point of contact for anything touching money or accounts.
• Establishing, monitoring and reporting on success metrics such as transaction cost as a percentage of GMV, payment success rate, dispute rate, revenue leakage, fraud losses, onboarding conversion and account‑related support volume.
• Prioritising ruthlessly across two squads: define the MVP, ship quickly, measure success or failure, and iterate.
• Authoring and reviewing Product Requirement Documents (PRDs) and Opportunity Assessments that clearly document trade‑offs, edge cases, compliance and data considerations before they go to engineering.
• Using AI tools hands‑on in your own product workflow (discovery, analysis, PRD writing, data accuracy checks) and help raise the bar on AI adoption across the product team.
• Acting as a senior voice in the PM team, raising the quality bar on PRDs and mentoring less experienced PMs.
• You have 7+ years of product management experience, including at least 3 years owning payments, billing or fintech products in B2B SaaS, marketplaces or eCommerce.
• You have hands‑on experience with payment service providers (e.g. Stripe, Adyen), local payment methods, multi‑currency settlement, disputes and chargebacks, and payment reconciliation.
• You have nowledge of account and identity products: KYC/KYB, role‑based access control, and fraud detection or risk‑scoring tooling.
• You have an understanding of tax invoicing (VAT/GST) and the basics of revenue accounting, with a track record of working closely with Finance teams.
• You have proven ability to move business metrics such as cost, revenue and loss rates, with examples you can quantify.
• You have experience running more than one engineering squad or roadmap in parallel without losing depth on either.
• You have strong analytical skills; comfortable pulling and interpreting data yourself (SQL or equivalent).
• You have clear, structured written communication and the confidence to push back on engineering, stakeholders and leadership with evidence.
• You have practical, demonstrable use of AI tools in your day‑to‑day product work.
• You have a Bachelor’s degree in Computer Science, Engineering, Business, Finance or related field preferred.

If you’re excited about this role but don’t meet every requirement, we’d still love to hear from you.

What we bring to the table as an employer:

• Generous remuneration and stock units
• We reimburse gym and wellness expenses so you can invest in your health
• The freedom to ‘Work from Anywhere’ for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.