Senior Partner Growth Lead - South EMEA AI SaaS

Zendesk, Inc.; Portugal; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk, Inc. is seeking a Partner Sales Executive to drive partner-led growth in the South EMEA region.

You will recruit and scale strategic partners, execute regional partner GTM motions, and enable partners to sell AI-enabled Zendesk solutions that improve customer experience and drive predictable partner-sourced revenue. This role collaborates with regional Sales, Marketing, Product, and Customer Success to run campaigns, maintain pipeline health, and accelerate partner-driven revenue.

Qualifications

• 8+ years in partner/channel sales, alliance management, or partner GTM roles in SaaS/software, with quota-c carrying experience.
• Demonstrated success recruiting and growing partner relationships and driving partner-influenced revenue at the market level.
• Experience managing commercial negotiations and leading deals through partner-led motions (mid-market to enterprise).
• Practical AI fluency — able to articulate AI strategy, concrete use cases, and partner monetisation opportunities.

Responsibilities

• Execute the partner-sourced and partner-influenced revenue plan for South EMEA; convert market insight into repeatable partner GTM motions.
• Recruit, onboard, and scale a portfolio of partners (SIs, resellers, consultancies/BPOs, technology alliances) to grow partner-influenced ARR within the assigned market.
• Lead co-sell motions and mid-to-large commercial deals with partners, coordinating with Zendesk account teams and partner sellers to increase win rates and deal velocity.
• Enable partners to monetise Zendesk solutions: develop repeatable onboarding, enablement, and packaged offerings that shorten time-to-revenue.
• Communicate Zendesk’s AI strategy to partners and customers—translate product capabilities into clear partner use cases and commercial opportunities.
• Maintain partner pipeline health, forecast accuracy, and regular performance reviews; elevate opportunities and risks through appropriate internal cadences.
• Collaborate with regional Sales, Marketing, Product, and Customer Success to execute partner campaigns and improve partner experience.

Skills

Partner/channel sales

Quota carrying

Alliance management

AI fluency

Job description

Zendesk, Inc. is seeking a Partner Sales Executive to drive partner-led growth in the South EMEA region.

You will recruit and scale strategic partners, execute regional partner GTM motions, and enable partners to sell AI-enabled Zendesk solutions that improve customer experience and drive predictable partner-sourced revenue. This role collaborates with regional Sales, Marketing, Product, and Customer Success to run campaigns, maintain pipeline health, and accelerate partner-driven revenue.