Senior Oracle Application Support Engineer – Lisbon (Hybrid)

act digital; Lisboa; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

act digital is seeking an experienced Senior Application Support Engineer (Oracle) to ensure stability of business-critical systems. You will deliver production support, incident resolution, and continuous service improvement, working across IT operations with developers and infrastructure teams.

The role is Lisbon-based with hybrid 50% on-site and requires strong Oracle SQL skills, scripting, Windows and Linux familiarity, and excellent English communication.

Qualifications

• 11+ years of experience in application production support, IT operations, or a closely related role
• Strong practical experience with Oracle SQL
• Good knowledge of scripting, networks, and Windows and Linux environments
• Expert English communication skills
• Availability for full-time work, 50% on-site in Lisbon, and rotational weekend or public-holiday coverage when required

Responsibilities

• Provide technical and functional support to business users and investigate production issues
• Monitor application health, analyse incidents, and restore service within agreed coverage
• Support application workflows, batches, data transfers, releases, and operational changes
• Identify recurring issues and contribute to root-cause analysis and preventive improvements
• Automate repeatable operational tasks using scripts
• Maintain procedures, technical documentation, and knowledge-sharing across the team
• Coordinate with development, infrastructure, and business teams
• Participate in a rotating support schedule, including occasional weekends and public holidays

Skills

English communication

Tools

Oracle SQL

Windows

Linux

Scripting

Job description

act digital is seeking an experienced Senior Application Support Engineer (Oracle) to ensure stability of business-critical systems. You will deliver production support, incident resolution, and continuous service improvement, working across IT operations with developers and infrastructure teams.

The role is Lisbon-based with hybrid 50% on-site and requires strong Oracle SQL skills, scripting, Windows and Linux familiarity, and excellent English communication.