Senior O2C & Global Customer Finance Specialist

FedEx; Leça do Balio; Presencial; EUR 38 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition assistance

Training program

Employee assistance program

Reduced-rate shipping

Career opportunities

Resumo da oferta

FedEx is seeking a Senior Customer Financial Representative in Porto/Leça do Balio to manage end-to-end order-to-cash processes and drive financial accuracy. You will work with global customers, analyze data, and optimize cash flow while maintaining service excellence.

The role requires 5+ years in a fast-paced environment, advanced Excel skills (including macros), and strong English communication. Training and growth opportunities are offered within a global logistics leader.

Qualificações

• Minimum 5 years of experience in an international fast-paced environment, order to cash activities are a plus.
• Fluent English (mandatory) with strong written and verbal communication to interact with global customers and stakeholders.
• Proven high analytical capabilities; ability to interpret complex data, identify trends and drive actionable insights.
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data modeling.
• Solid understanding of Order to Cash processes: billing, collections, dispute management and cash application.
• Experience with large data sets and translating into financial actions.
• Strong problem-solving mindset with attention to detail and accuracy.
• Experience in fast-paced, high-volume environments with multiple priorities.
• Proactive approach to process improvement and continuous optimization.

Responsabilidades

• Manage the full O2C cycle including dispute analysis, account analysis, collections, and account reconciliation.
• Ensure accurate and timely invoice generation in line with customer agreements and contractual terms.
• Monitor customer accounts to ensure prompt payment and healthy aging balances.
• Weekly meetings with stakeholders and customers to follow up on structural issues.
• Act as a primary point of contact for financial-related customer inquiries.
• Build strong relationships with key customers to support long-term partnerships.
• Provide a high level of service while balancing risk and company policies.
• Identify root cause analysis and drive process improvements.

Conhecimentos

Fluent English

Analytical thinking

Data interpretation

Excel proficiency

Macros/VBA

Ferramentas

Excel

Macros/VBA

Descrição da oferta de emprego

FedEx is seeking a Senior Customer Financial Representative in Porto/Leça do Balio to manage end-to-end order-to-cash processes and drive financial accuracy. You will work with global customers, analyze data, and optimize cash flow while maintaining service excellence.

The role requires 5+ years in a fast-paced environment, advanced Excel skills (including macros), and strong English communication. Training and growth opportunities are offered within a global logistics leader.