Senior ELK Engineer

Accenture Portugal; Lisboa; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life Insurance and Pension Plan

Free medical services at the office

Wellness programs

Flexben Program

Employee Share Purchase Plan

Training access to Udemy/Pluralsight

Flex-ability program

Special banking conditions

Hybrid working model

Job summary

Accenture Digital Core is seeking a Senior Elasticsearch & Observability Engineer to design, build, and extend the Elastic Stack for robust observability across complex environments. You will work with Mainframe, Open Systems, and container platforms, ensuring performance, policy adherence, and secure access.

You will mentor peers, collaborate with product owners, and drive continuous delivery governance while staying current with vendor updates and new features. Lisbon-based, hybrid work model.

Qualifications

• University degree in computer science/engineering or comparable technical field.
• 5–10 years of hands-on experience in observability and production support.
• Proven track record in Agile delivery and incident/release management.
• Strong cross-team coordination, stakeholder communication, and effort estimation.
• Linux and Windows fundamentals; Mainframe knowledge is a plus.

Responsibilities

• Design, build, maintain, and extend the Elastic Stack for observability across mainframe, open systems and container platforms.
• Drive observability practices and design solutions with stakeholders and cross-functional teams.
• Ensure platform performance, log retention policies, data lifecycle management, and secure access control.
• Follow vendor updates and evolve the observability platform with new features.
• Lead RCA, incidents (P1/P2), and release execution; mentor team members.

Skills

Elastic Stack

Observability

CI/CD

Linux/Windows

Mainframe knowledge

OpenTelemetry

RBAC Security

Cloud & Azure

Cross-team collaboration

English (C1)

Education

University degree in Computer Science/Engineering

Tools

Bitbucket

Git

Jenkins

UCD

Ansible

Docker

Kubernetes

REST API

Jira

Confluence

ServiceNow

MS Office

Job description

At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.

This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.

What You'll Do

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
• Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
• Coach and mentor team members, driving the adoption of new observability solutions across the organization;
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.

Qualifications

What You'll Need

• University degree in Computer Science, Engineering or comparable technical field;
• 5-10 years of hands‑on experience in IT environments with focus on observability and production support;
• Proven track record in Agile delivery models and incident/release management;
• Solid experience in cross‑team coordination, stakeholder communication, and effort estimation;
• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics); Mainframe knowledge is a plus.

Technical Skills

• Strong hands‑on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
• Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
• Hands‑on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
• Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
• Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
• Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
• Tools: Jira, Confluence, ServiceNow, MS Office.

Profile & Other Requirements

• Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;
• Proactive mindset with strong ownership, structured problem‑solving, and continuous learning attitude;
• Experience in regulated environments (e.g., Financial Services) is a strong plus;
• Willingness and availability for on‑call support and scheduled overtime activities when required;
• Lisbon/Portugal‑based — hybrid working model (CET alignment required).

Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

What We Offer

• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.