Senior DevOps Engineer, Observability (Elastic Stack)

Accenture PLC; Lisboa; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Life Insurance and Pension Plan

Hybrid working model

Udemy/Pluralsight access

Job summary

Landing seeks a Senior Elasticsearch & Observability Engineer to design, build, and extend the Elastic Stack for enterprise observability across mainframe, open systems, and container platforms. You will drive platform performance, data lifecycle policies, and secure access controls while coaching teams.

You will collaborate with development, architecture, and operations to ensure seamless integration with CI/CD, lead RCA and incident handling, and guide governance of monitoring practices.

Qualifications

• University degree in Computer Science, Engineering or comparable technical field.
• 5-10 years of hands-on experience in IT environments with focus on observability and production support.
• Proven track record in Agile delivery models and incident/release management.
• Solid experience in cross-team coordination, stakeholder communication, and effort estimation.

Responsibilities

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana).
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms.
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control.

Skills

Elastic Stack

Observability

CI/CD

Cross-team coordination

Stakeholder communication

Problem solving

On-call support

Education

University degree in Computer Science/Engineering

Tools

Docker

Kubernetes

OpenTelemetry

Git

Jenkins

Bitbucket

Ansible

Jira

Confluence

ServiceNow

Job description

Description

Role description and responsibilitiesThis is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.

What You'll Do

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
• Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
• Coach and mentor team members, driving the adoption of new observability solutions across the organization;
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.

RequirementsQualifications

• University degree in Computer Science, Engineering or comparable technical field;
• 5-10 years of hands-on experience in IT environments with focus on observability and production support;
• Proven track record in Agile delivery models and incident/release management;
• Solid experience in cross-team coordination, stakeholder communication, and effort estimation;
• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics).

Technical Skills

• Strong hands-on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
• Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
• Hands-on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
• Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
• Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
• Tools: Jira, Confluence, ServiceNow, MS Office.
• Profile & Other Requirements
• Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non-technical stakeholders;
• Proactive mindset with strong ownership, structured problem-solving, and continuous learning attitude;
• Willingness and availability for on-call support and scheduled overtime activities when required;
• Lisbon/Portugal-based — hybrid working model (CET alignment required).
• Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

Nice to have

Mainframe knowledge is a plus;Elasticsearch certification and Microsoft Azure knowledge are a strong plus;Experience in regulated environments (e.g., Financial Services) is a strong plus;French and/or Dutch is a plus.

Perks

• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.

Skills

Required: Docker, ElasticSearch, Linux, Kibana, Ansible, Kubernetes, Git, Jenkins, OpenTelemetry, Logstash, REST API