Senior Application Services Lead

Decskill; Portugal; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Decskill is seeking a Senior Application Service Manager to lead application service delivery and ensure service availability across contexts. The role emphasizes budget oversight, stakeholder engagement, and proactive problem management in a dynamic IT consulting setting.

You will collaborate with cross-functional teams to optimize service performance, drive continuous improvement, and contribute to long-term client partnerships within an international frame including Portugal, Spain and beyond.

Qualifications

• Up to 10 years of experience in application service delivery management.
• Bachelor's degree in Computer Engineering, Software Engineering, Electrical Engineering and Computer Engineering, or related field.
• Experience in application service management.
• Experience in budget management.
• Experience in stakeholder relationship management.
• Experience in problem management.
• Strong written and verbal communication skills.
• Ability to work in a collaborative and productive environment.
• Strong critical thinking and problem-solving skills.

Responsibilities

• Manage application service delivery and ensure availability.
• Oversee overall management and follow-up of the application service.
• Manage stakeholder relationships across the service.
• Follow up on problems related to the application service and ensure resolution.
• Manage the budget associated with the service.
• Ensure effective communication with stakeholders and teams.
• Perform critical analysis of service-related situations and identify solutions.
• Collaborate with different teams to ensure productive service management.

Skills

Stakeholder management

Budget management

Problem management

Communication skills

Team collaboration

Critical thinking

Education

Computer Engineering

Electrical Engineering and Computer Engineering

Software Engineering

Job description

Decskill is seeking a Senior Application Service Manager to lead application service delivery and ensure service availability across contexts. The role emphasizes budget oversight, stakeholder engagement, and proactive problem management in a dynamic IT consulting setting.

You will collaborate with cross-functional teams to optimize service performance, drive continuous improvement, and contribute to long-term client partnerships within an international frame including Portugal, Spain and beyond.