Senior AI-Powered CRM Solutions Engineer

Bosch Group; Lisboa; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

On-site medical center (physiotherapy,

Training & certifications

Career progression opportunities

Discounts on Bosch products

Sports & wellness programs

Job summary

Bosch Group in Aveiro, Portugal, is seeking an innovative AI Solutions Engineer to design and deploy Generative AI products and agentic workflows. You will integrate AI with CRM systems and build scalable automations using Python, LLMs, and enterprise AI platforms.

The role involves collaborating with cross-functional teams, owning product lifecycles after rollout, and driving measurable improvements in CRM processes across geographies. English required; Portuguese beneficial.

Qualifications

• Education: Degree in Business Informatics, Computer Science, Data Science, Business Administration or a comparable field.
• Hands-on experience with GenAI, AI-agent or automation solutions from prototype to production.
• Know-how: CRM integrations like SAP CX, Microsoft Dynamics 365, Dataverse, OData or REST APIs.

Responsibilities

• End-to-end AI solution development: Design, prototype, deploy and continuously improve Generative AI products and agentic workflows.
• Hands-on implementation: Build and configure prompts, AI agents, workflows and tool integrations using Python, enterprise AI platforms and low-code tools like n8n.
• CRM integration: Connect AI solutions with SAP CX and Microsoft Dynamics 365 to enable intelligent automated processes.
• System integration: Design integrations using APIs, MCPs and webhooks; define interface requirements for CRM and platform teams.
• Product ownership: Co-own the product lifecycle after rollout, including backlog prioritization and release coordination.
• Value creation: Identify opportunities to scale AI solutions across geographies.

Skills

Python

LLMs

AI agents

APIs

Education

Bachelor's degree in Business Informatics or Computer Science or Data Science or Business Administration

Tools

SAP CX

Microsoft Dynamics 365

Dataverse

OData

REST APIs

n8n

Databricks

Job description

Bosch Group in Aveiro, Portugal, is seeking an innovative AI Solutions Engineer to design and deploy Generative AI products and agentic workflows. You will integrate AI with CRM systems and build scalable automations using Python, LLMs, and enterprise AI platforms.

The role involves collaborating with cross-functional teams, owning product lifecycles after rollout, and driving measurable improvements in CRM processes across geographies. English required; Portuguese beneficial.