Senior AI/ML Engineer — Real-Time AI at Scale

Doist; Lisboa; Presencial; EUR 90 000 - 135 000; Tempo integral

Resumo da oferta

PagerDuty is seeking a Senior AI/ML Engineer to build and scale AI-powered features across the Operations Cloud. You will own design and execution of LLM-powered agents, retrieval pipelines, and integration with existing services, delivering reliable, high-throughput AI capabilities in production.

You will work with platform, product, and applied research teams to ensure robust, guardrailed AI, and you will mentor teammates to raise overall team quality and technical direction.

Qualificações

• 5+ years of software engineering experience with production distributed systems.
• Hands-on experience building and shipping AI systems in production (LLMs, agents, retrieval).
• Strong programming fundamentals and ability to move between systems and AI code.
• Solid grounding in prompting, retrieval, agent patterns, and guardrails for LLMs.
• Experience with cloud infrastructure (AWS, GCP, or Azure), containers, and orchestration (Kubernetes).
• Pragmatic, reliability-minded mindset with scalable, correct systems.
• Strong communication and collaboration skills.

Responsabilidades

• Design and build AI-powered features (LLM agents, retrieval, event intelligence) operating on high-volume real-time streams.
• Architect and own agent orchestration, retrieval pipelines, tool/API integrations, and low-latency inference at scale.
• Ensure consistency, throughput, fault tolerance, and cost across services under bursty loads.
• Deliver production-grade AI features with evaluation, guardrails, observability, and improvements.
• Partner with platform, product, and research teams to align on goals and integration points.
• Mentor teammates and help shape the team's technical direction.

Conhecimentos

Distributed systems

AI systems production

Programming fundamentals

Applied AI fundamentals

Cloud infrastructure

Kubernetes

Reliability mindset

Communication

Ferramentas

AWS

GCP

Azure

Kubernetes

Descrição da oferta de emprego

PagerDuty is seeking a Senior AI/ML Engineer to build and scale AI-powered features across the Operations Cloud. You will own design and execution of LLM-powered agents, retrieval pipelines, and integration with existing services, delivering reliable, high-throughput AI capabilities in production.

You will work with platform, product, and applied research teams to ensure robust, guardrailed AI, and you will mentor teammates to raise overall team quality and technical direction.