AI/ML Engineer for Production-Scale LLMs & Agents

PagerDuty, Inc.; Lisboa; Híbrido; EUR 45 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Resumo da oferta

PagerDuty, Inc. in Lisbon is seeking an early-career AI/ML Engineer to grow at the intersection of large-scale distributed systems and machine learning.

You will help build AI systems that run in production at PagerDuty’s scale, powering Incident Management AI Agents, event intelligence, and LLM-powered capabilities embedded across the platform. You’ll work with senior engineers on real production problems, learning how AI features move from prototype to reliable, scalable software.

Qualificações

• 2+ years of software engineering experience building and shipping production software.
• Degree in CS/a related field, or equivalent practical experience.
• Solid programming fundamentals and comfort moving between application code and AI/model code.
• Hands-on experience with modern AI — building something real with LLMs, prompting, retrieval, or agent frameworks.
• Some exposure to distributed systems and how software runs reliably at scale, and eagerness to deepen it.
• Strong communication and collaboration skills.

Responsabilidades

• Contribute to AI-powered features — LLM agents, retrieval, and event intelligence — that operate on high-volume, real-time data, with support from senior engineers.
• Help build and maintain the systems behind them — prompt and agent orchestration, retrieval pipelines, tool/API integrations, and inference services.
• Learn to reason about latency, throughput, cost, and reliability of LLM-powered services, and apply those lessons in the code you write.
• Help take AI features from prototype toward production, and support evaluation and monitoring loops that keep them accurate.
• Partner with platform, product, and applied-research teams, turning requirements into working code.
• Grow through code review, pairing, and mentorship, and steadily take on more ownership.

Conhecimentos

Software engineering

AI/ML

Distributed systems

Communication

Collaboration

Formação académica

CS degree or related field

Ferramentas

LangChain

LlamaIndex

Kafka

Airflow

Kubernetes

Descrição da oferta de emprego

PagerDuty, Inc. in Lisbon is seeking an early-career AI/ML Engineer to grow at the intersection of large-scale distributed systems and machine learning.

You will help build AI systems that run in production at PagerDuty’s scale, powering Incident Management AI Agents, event intelligence, and LLM-powered capabilities embedded across the platform. You’ll work with senior engineers on real production problems, learning how AI features move from prototype to reliable, scalable software.