Search Engine Technical Customer Service (German + English) On-Site Lisbon

Job Training & Coaching; Almada; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free flight ticket

Airport pickup

Provided accommodation

Private health insurance from day one

Paid training and coaching

Career development opportunities

Discounts on gyms, restaurants, shops

Resumo da oferta

Job Training & Coaching in Lisbon (Caparica) seeks German-speaking professionals with strong English to join our on-site Search Engine Technical Customer Service team. You’ll help users solve technical search issues, guide them through features, and ensure a smooth experience across digital platforms.

Rotational shifts Monday to Sunday in a multicultural, international office. Relocation support is provided, including a free flight, airport pickup, accommodation, and help with documentation.

Qualificações

• German language proficiency and strong English skills.
• Experience in customer service or tech support is a plus.

Responsabilidades

• Support users by identifying technical issues and resolving search-related problems.
• Escalate advanced cases when needed and guide customers through features.

Conhecimentos

German language

English language

Problem solving

Communication skills

Descrição da oferta de emprego

We are seeking German-speaking professionals with strong English skills to join a dynamic Search Engine Technical Customer Service team based on‐site in Lisbon. This role is ideal for individuals who enjoy problem‐solving, guiding users, and ensuring a smooth search experience across multiple digital platforms. You will play an important part in improving the quality, accuracy, and usability of online search functions that millions rely on daily.

In this position, you will support users by identifying technical issues, resolving search‐related problems, escalating advanced cases, and helping customers navigate features effectively. You will collaborate with internal teams, follow structured workflows, and maintain high service standards. This role requires patience, analytical skills, and excellent communication abilities.

Your schedule follows rotational shifts between Monday and Sunday, supporting users in real time. You will work in a multicultural, international office environment where continuous learning, skill development, and teamwork are highly encouraged.

Relocation Support (for candidates moving to Portugal)

• Free flight ticket
• Airport pickup upon arrival
• Provided accommodation
• Assistance with documentation (AFM, AMKA, bank account)
• Additional relocation guidance whenever needed
• Private health insurance from day one
• Paid training and continuous coaching
• Career development and internal mobility opportunities
• Discounts on gyms, restaurants, shops, and services
• Multicultural, international work environment
• Wellness activities and engagement programs

This is an excellent opportunity for individuals seeking international exposure, stable career development, and a supportive workplace in one of Europes most vibrant cities.

German Job Description

• Kostenloses Flugticket

Search Engine Technical Customer Service (German + English) On-Site Lisbon Caparica, Portuguese Republic, PT