Salesforce UAT Specialist

Tata Consultancy Services; Lisboa; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Ticket restaurant plan

Career development plan

Onboarding program

Referral program

Team building activities

Job summary

Tata Consultancy Services is looking for a Salesforce UAT Specialist in Lisbon. In this role, you will define and execute UAT strategies while collaborating with teams to ensure quality. Key qualifications include strong Salesforce knowledge, testing experience, and proficiency in Agile methodologies. The position offers a permanent contract, competitive salary, and hybrid work options, alongside benefits such as a health insurance plan and professional development opportunities.

Qualifications

• 2–5+ years of experience in UAT, QA, or Business Analysis within Salesforce.
• Strong knowledge of Salesforce (Sales, Service, Experience Cloud).
• Experience in testing configurations and automations (Flows, workflows, validation rules, Apex triggers, integrations).
• Familiarity with tools such as Jira, TestRail, or Zephyr.
• Experience working in Agile/Scrum environments.

Responsibilities

• Define and execute UAT strategies, test plans, and acceptance criteria aligned with business requirements.
• Design and run test cases and scenarios reflecting real Salesforce user workflows.
• Perform manual testing across configurations, automations, integrations, and custom objects.
• Manage defects end-to-end: logging, prioritization, tracking, and validation of fixes.
• Collaborate closely with business, product, and technical teams.

Skills

UAT, QA, or Business Analysis experience

Strong Salesforce knowledge

Testing configurations and automations

Familiarity with Jira, TestRail, or Zephyr

Agile/Scrum experience

Analytical and communication skills

Collaboration with stakeholders

SOQL knowledge

Automated testing experience

Salesforce certifications

Job description

Are you a Salesforce UAT Specialist seeking a new interesting challenge?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!

Qualifications

• 2–5+ years of experience in UAT, QA, or Business Analysis within Salesforce.
• Strong knowledge of Salesforce (Sales, Service, Experience Cloud).
• Experience in testing configurations and automations (Flows, workflows, validation rules, Apex triggers, integrations).
• Familiarity with tools such as Jira, TestRail, or Zephyr.
• Experience working in Agile/Scrum environments.
• Strong analytical, communication, and attention-to-detail skills.
• Ability to collaborate with technical and non-technical stakeholders.
• Knowledge of SOQL and Salesforce reporting (preferred).
• Experience with automated testing, CI/CD, data migration, or multi-cloud projects is a plus.
• Salesforce certifications are a plus.

Responsibilities

• Define and execute UAT strategies, test plans, and acceptance criteria aligned with business requirements.
• Design and run test cases and scenarios reflecting real Salesforce user workflows (Sales, Service, and other modules).
• Perform manual testing across configurations, automations, integrations, and custom objects.
• Manage defects end-to-end: logging, prioritization, tracking, and validation of fixes.
• Collaborate closely with business, product, and technical teams to ensure quality and readiness for deployment.
• Facilitate UAT sessions, workshops, and feedback cycles with stakeholders.
• Communicate progress, risks, and issues to project leadership.
• Support user training and post-deployment activities (hypercare).
• Ensure adherence to governance, compliance standards, and QA best practices.
• Contribute to continuous improvement of testing processes and Salesforce knowledge.

Job Details

• Workplace: Lisbon + hybrid work
• Work Schedule: 9AM to 6PM
• Permanent contract
• Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).
• Career development plan and annual performance-based compensation reviews.
• Onboarding program, robust learning platforms for personal and professional growth.
• Referral program: cash award for hiring a referred friend under BYB Scheme.
• Work with people from all over the world and experience a multicultural workforce.
• Appreciations, incentives, team building activities, diversity and inclusion programs, sustainability activities, corporate events.