RPA Technical Support Analyst

Nimber; Porto; Híbrido; EUR 34 000 - 52 000; Tempo integral

Resumo da oferta

Nimber in Portugal is seeking an RPA Technical Support Analyst to support the design, optimization, and quality of UiPath-based solutions. You will analyze requirements, troubleshoot issues, and collaborate with IT and business stakeholders to deliver reliable automation.

A technical background (Computer Science or Software Engineering) and strong analytical skills are required. English (min B1) and French (min B2) are essential, with UiPath experience and knowledge of C# or VB.NET a plus.

Qualificações

• Technical degree or equivalent experience in CS/SE.
• Experience translating complex requirements into technical solutions.
• Familiarity with RPA and automation concepts.
• Proficient in English and French.
• Experience with UiPath is a plus.

Responsabilidades

• Design and develop UiPath-based RPA solutions considering architecture, migration, security, and scalability.
• Analyze technical and functional requirements and identify appropriate RPA solutions.
• Troubleshoot, optimize, and improve RPA processes.
• Ensure RPA solutions meet quality, security, and compliance standards.
• Participate in testing and validation activities.
• Collaborate with business users, IT teams, developers, and other stakeholders.
• Provide technical support and guidance to end users and stakeholders.

Conhecimentos

Analytical thinking

Problem-solving

English communication

French communication

RPA concepts

Formação académica

Bachelor's degree in Computer Science or Software Engineering

Ferramentas

UiPath

C#

VB.NET

Atlassian tools

Version Control

ElasticSearch

Kibana

Descrição da oferta de emprego

Hey there, think you stumbled upon this job posting by chance? We don't believe in chance at Nimber.

Caught your eye? Great. Keep going...

We are Nimber, and we are not just filling positions, we are building a team that is ready to shake things up. If you are ready to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people.

But what does Nimber mean? In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.

Position: RPA Technical Support Analyst
Location: Lisbon / Hybrid

Job Summary:We are looking for an RPA Technical Support Analyst with a strong interest in automation and technology to support the design, optimization, and quality of RPA solutions. The role involves analyzing technical and functional requirements, contributing to UiPath-based solutions, ensuring quality and compliance, troubleshooting complex issues, and collaborating with both technical and business stakeholders. A proactive mindset, strong analytical skills, and a passion for continuous learning are essential.

Key Responsibilities:

• Design and develop strategies and recommendations for UiPath-based solutions, considering architecture, migration, security, and scalability.
• Analyze technical and functional requirements and identify appropriate RPA solutions.
• Support the troubleshooting, optimization, and continuous improvement of RPA processes.
• Ensure RPA solutions meet quality, security, and compliance standards.
• Participate in testing and validation activities.
• Identify potential issues proactively and recommend effective solutions.
• Collaborate with business users, IT teams, developers, and other stakeholders.
• Provide technical support and guidance to end users and stakeholders.
• Stay up to date with the latest RPA technologies, tools, and best practices.
• Contribute to knowledge sharing and continuous improvement initiatives.

Requirements:

• Technical background, preferably a degree in Computer Science, Software Engineering, or equivalent professional experience.
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into technical and functional solutions.
• Good understanding of RPA and automation concepts.
• Strong communication skills in English (minimum B1) and French (minimum B2).
• Proactive, autonomous, and solution-oriented approach.
• Willingness and ability to continuously learn and adapt to new technologies.
• Experience with UiPath is a plus.
• Experience with C# or VB.NET is a plus.
• UiPath certification(s) are valued.
• Experience with Agile methodologies and related tools is a plus.
• Familiarity with Atlassian tools and Version Control is valued.
• Knowledge of ElasticSearch and Kibana is a plus.
• Strong collaborative and interpersonal skills, with a customer-focused mindset and the ability to remain composed under pressure.

This is our winning strategy, built on the core principles of impartiality, independence, and fairness at Nimber. The only thing missing is you!