Application Support Engineer

Nimber; Porto; Presencial; EUR 30 000 - 42 000; Tempo integral

Resumo da oferta

Nimber in Porto (Hybrid) is seeking an Application Support Engineer to develop technical and functional knowledge, handle support for assigned applications, and proactively manage incidents. You will contribute to automation, keep documentation up to date, and coordinate with the dev team for effective solutions.

The role requires 3+ years of experience, strong Linux/Windows administration, scripting ability, and familiarity with app servers, databases, backups, monitoring tools, and

Qualificações

• Minimum 3 years of experience in similar roles.
• Solid Linux and Windows systems administration knowledge.
• Experience with BMC/Control-M or other schedulers.
• Scripting skills in Shell, Python, or PowerShell.
• Experience with application servers (JBoss/Tomcat/Apache/IIS).
• Experience with databases (Oracle, SQL Server, MySQL) and SQL basics.
• Experience with infrastructure backups and monitoring tools.
• Knowledge of LDAP/AD/Kerberos and basic networking.
• Experience with container-based infrastructure.

Responsabilidades

• Effectively manage and solve production incidents.
• Follow-up changes and technical operations; coordinate with teams.
• Participate in change management for applications and infrastructure.
• Keep documentation up to date on architecture and procedures.
• Manage backups and perform restore tests.
• Monitor applications and infrastructure per SLA.
• Control load capacity and participate in on-call interventions.
• Contribute to automation and improvement of procedures.
• Collaborate with development teams on future architecture.

Conhecimentos

Linux admin

Windows admin

Scripting

App servers

Databases

Monitoring

LDAP/AD

Containers

Backups

On-call

Ferramentas

BMC/Control-M

JBoss/Tomcat/Apache/IIS

SQL/Oracle/MySQL

Grafana/Zabbix

Containerization

Descrição da oferta de emprego

Hey there, think you stumbled upon this job posting by chance? We dont believe in chance at Nimber.

Caught your eye? Great. Keep going...

We are Nimber, and we are not just filling positions, we are building a team that is ready to shake things up. If you are ready to rewrite the rules and make a real impact, this is your moment. Join us and lets put the future where it belongs. In the hands of passionate people.

But what does Nimber mean?In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.

Position: Application Support Engineer

Location: Oporto - Hybrid

Job Summary

The consultant will be expected to develop technical and functional knowledge and handle support for the assigned applications, to be pro-active towards incident management and about identifying effective solutions to recurrent incidents, to continuously improve and automate procedures, to keep documentation up to date and to keep up with the dev team with regular follow-ups.

Key Responsibilities

• Effectively manage and solve production incidents;
• Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.);
• Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
• Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
• Manage backup data and ensure regular restoring tests;
• Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
• Control load capacity for the applications;
• Participate on the system of on-call and off-hours interventions;
• Contribute consistently to the continuous automation and improvement of existing procedures;
• Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Requirements

• Minimum 3 years of experience in similar roles;
• Good knowledge on both Linux and Windows environments and systems administration;
• Experience with BMC/Control-M or other industrial scheduler;
• Good knowledge of scripting languages (Shell, Python and/or PowerShell);
• Experience with JBoss, TomCat, Apache or IIS;
• Experience with databases (Oracle, Sybase, SQL Server and/or MySQL) and basic SQL knowledge;
• Experience with Infrastructure backups;
• Experience with monitoring tools (ideally Zabbix or Grafana);
• Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
• Knowledge on container-based infrastructure;
• Basic networking knowledge.

This is our winning strategy, built on the core principles of impartiality, independence, and fairness at Nimber. The only thing missing is you!

Ready to join us and succeed?