Application Support

Nimber; Lisboa; Híbrido; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Nimber in Portugal is seeking an Application Support Engineer to ensure the stability, availability, and continuous improvement of critical applications in production environments. The role focuses on operation, standardization, automation, industrialization, and documentation, while ensuring service levels, supporting incident and change management, and applying best practices for effective application governance.

Join a team that values learning, autonomy, and collaboration.

Qualificações

• Proven experience with Windows environments and Linux.
• Experience with enterprise scheduling tools like Control-M.
• Knowledge of application and web servers, particularly Apache HTTP Server, JBoss, Tomcat, and IIS.
• Basic understanding of IT architecture and network protocols.
• Familiarity with CI/CD and DevSecOps concepts.
• General knowledge of IT security and databases.
• Strong troubleshooting and analytical skills.
• Autonomous and rigorous approach to work.
• Good teamwork and communication skills.
• Willingness to learn and adapt to new technologies and tools.

Responsabilidades

• Ensure the operational maintenance and stability of critical applications in production.
• Support the exploration, standardization, automation, and industrialization of applications and operational processes.
• Monitor application performance and proactively identify potential incidents, risks, and service disruptions.
• Troubleshoot and resolve application and infrastructure-related incidents.
• Support change management and continuous improvement activities.
• Maintain accurate and up-to-date technical and operational documentation.
• Apply application management and operational best practices to ensure effective governance.
• Collaborate with technical stakeholders to identify and implement improvements to application services.
• Contribute to automation initiatives and the optimization of operational processes.

Conhecimentos

Windows environments

Linux

Troubleshooting

Teamwork

Communication

Autonomy

Learn new tech

Automation

Incident management

Ferramentas

Control-M

Apache HTTP Server

JBoss

Tomcat

IIS

IT architecture

Descrição da oferta de emprego

Hey there, think you stumbled upon this job posting by chance? We don't believe in chance at Nimber.

Caught your eye? Great. Keep going...

We are Nimber, and we are not just filling positions, we are building a team that is ready to shake things up. If you are ready to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people.

But what does Nimber mean? In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.

Position: Application Support

Location: Portugal / Hybrid

Job Summary:
We are looking for an Application Support Engineer to ensure the stability, availability, and continuous improvement of critical applications in production environments. The role focuses on application operation, standardization, automation, industrialization, and documentation, while ensuring service levels, supporting incident and change management, and applying best practices for effective application governance.

Key Responsibilities:

• Ensure the operational maintenance and stability of critical applications in production.
• Support the exploration, standardization, automation, and industrialization of applications and operational processes.
• Monitor application performance and proactively identify potential incidents, risks, and service disruptions.
• Troubleshoot and resolve application and infrastructure-related incidents.
• Support change management and continuous improvement activities.
• Maintain accurate and up-to-date technical and operational documentation.
• Apply application management and operational best practices to ensure effective governance.
• Collaborate with technical stakeholders to identify and implement improvements to application services.
• Contribute to automation initiatives and the optimization of operational processes.

Requirements:

• Strong experience with Windows environments and working knowledge of Linux.
• Experience with Control-M or another enterprise scheduling tool.
• Knowledge of application and web servers, particularly Apache HTTP Server, JBoss, Tomcat, and IIS.
• Basic understanding of IT architecture and network protocols.
• Familiarity with CI/CD and DevSecOps concepts.
• General knowledge of IT security and databases.
• Strong troubleshooting and analytical skills.
• Autonomous and rigorous approach to work.
• Good teamwork and communication skills.
• Willingness to learn and adapt to new technologies and tools.

This is our winning strategy, built on the core principles of impartiality, independence, and fairness at Nimber. The only thing missing is you!