Representante del servicio de atención al cliente

Konecta; Lisboa; On-site; EUR 14,000 - 22,000; Full time

Job summary

Konecta in Lisbon seeks a Customer Support Agent who can communicate in Spanish to join an international team in travel and tourism. You'll assist customers via phone, email and chat and deliver a professional experience.

Fluency in Spanish, good English, and strong communication and problem-solving skills are required. Prior customer service experience is a plus, and you will work in an international environment.

Qualifications

• Spanish-speaking required.
• Good level of English.
• Strong communication and problem-solving abilities.
• Customer-focused and empathetic attitude.

Responsibilities

• Assist customers via phone, email and chat.
• Answer enquiries and help resolve any issues.
• Provide a good customer experience with a friendly and professional approach.

Skills

Spanish speaker

English proficiency

Communication skills

Problem-solving

Customer-focused

Job description

Customer Support Agent – Spanish Speaker

We’re looking for a Spanish speaker to join an international team in the travel and tourism industry in Lisbon!

Your responsibilities:

• Assist customers via phone, email and chat.
• Answer enquiries and help resolve any issues.
• Provide a good customer experience with a friendly and professional approach.

Requirements:

• Spanish speaker.
• Good level of English.
• Good communication and problem-solving skills.
• Customer-focused and empathetic.
• Previous customer service experience is a plus.

Interested in this opportunity? This could be a great chance to gain experience and work in an international environment!