Remote Travel Concierge

Elevationtravelpartners; Lisboa; Remote; EUR 14,000 - 22,000; Full time

Benefits offered by this job

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

A travel service company is seeking a Remote Guest Services Representative in Lisbon, Portugal. This role involves assisting travelers with inquiries, managing special requests, and ensuring a positive client experience. Ideal candidates should possess strong customer service skills, be detail-oriented, and have the ability to work independently. The position offers flexible hours and opportunities for growth within the organization.

Qualifications

• Strong customer-service mindset is essential.
• Clear written and verbal communication skills required.
• Detail-oriented and dependable nature needed.
• Comfortable working independently in remote settings necessary.
• Ability to adapt to digital booking and communication platforms is important.

Responsibilities

• Respond to traveler inquiries across all communication channels.
• Support booking updates and special travel requests effectively.
• Share details about travel policies and trip preparation with clients.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain courteous communication with all clients.

Skills

Customer service mindset

Communication skills

Detail-oriented

Ability to work independently

Adaptability to digital platforms

Job description

A travel service company is seeking a Remote Guest Services Representative in Lisbon, Portugal. This role involves assisting travelers with inquiries, managing special requests, and ensuring a positive client experience. Ideal candidates should possess strong customer service skills, be detail-oriented, and have the ability to work independently. The position offers flexible hours and opportunities for growth within the organization.