Remote Travel Care Specialist - Flexible Hours & Growth

Kim Luxe Travel; Porto; Remote; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Fully remote position with flexible hours

Training and ongoing support provided

Growth opportunities within the travel industry

Access to travel perks and industry discounts

Collaborative and supportive team environment

Job summary

A leading travel agency is seeking a Work From Home Travel Care Representative to assist clients before, during, and after their trips. Responsibilities include communicating with clients, confirming travel details, and providing support. Ideal candidates will be strong communicators, detail-oriented, and have a keen interest in travel. The position offers flexibility, training, and growth opportunities within the travel industry, making it perfect for those passionate about client experiences.

Qualifications

• Customer service experience preferred but not required.
• Interest in travel and delivering positive client experiences.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Review itineraries and confirm travel details.
• Share accurate information about destinations and travel requirements.
• Proactively follow up with travelers prior to departure.
• Handle concerns calmly and escalate complex issues.

Skills

Strong communication skills

Customer service

Organizational skills

Dependability

Attention to detail

Comfortable with online tools

Job description

A leading travel agency is seeking a Work From Home Travel Care Representative to assist clients before, during, and after their trips. Responsibilities include communicating with clients, confirming travel details, and providing support. Ideal candidates will be strong communicators, detail-oriented, and have a keen interest in travel. The position offers flexibility, training, and growth opportunities within the travel industry, making it perfect for those passionate about client experiences.