Remote Travel Care Specialist - Flexible Hours & Growth

Kim Luxe Travel; Braga; Teletrabalho; EUR 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote position with flexible hours

Training and ongoing support

Growth opportunities within the travel industry

Access to travel perks and industry discounts

Collaborative and supportive team environment

Resumo da oferta

A travel agency is seeking a Work From Home Travel Care Representative to assist clients before, during, and after their trips. The ideal candidate should possess strong communication skills and a keen interest in travel. This position offers flexibility, training, and growth opportunities within the industry, ensuring that every client feels confident and supported throughout their travel experience. The role includes various responsibilities, from itinerary review to proactive client follow-ups, in a supportive team environment.

Qualificações

• Strong communicator with a helpful and patient attitude.
• Customer service experience preferred but not required.
• Organized and dependable with attention to detail.

Responsabilidades

• Communicate with clients via email, phone, and messaging platforms.
• Review itineraries and assist with minor updates or requests.
• Share accurate information about destinations and travel requirements.
• Proactively follow up with travelers prior to departure.
• Handle concerns calmly and escalate complex issues.

Conhecimentos

Strong communication skills

Customer service experience

Attention to detail

Ability to learn online tools

Interest in travel

Descrição da oferta de emprego

A travel agency is seeking a Work From Home Travel Care Representative to assist clients before, during, and after their trips. The ideal candidate should possess strong communication skills and a keen interest in travel. This position offers flexibility, training, and growth opportunities within the industry, ensuring that every client feels confident and supported throughout their travel experience. The role includes various responsibilities, from itinerary review to proactive client follow-ups, in a supportive team environment.