A global staffing agency is seeking a Retention Marketing Manager to enhance customer loyalty and lifetime value. You will be responsible for crafting campaigns across various channels, driving segmentation, and optimizing user retention. The ideal candidate has 3-7 years of experience in CRM at a high-growth DTC brand, strong storytelling skills, and familiarity with tools like Klaviyo and Google Analytics. This is a full-time, remote position offering a competitive salary.
Qualifications
3–7 years of CRM/Retention experience at a high‑growth DTC brand.
Strong experience crafting campaign briefs.
Deep understanding of lifecycle marketing and customer journeys.
Responsibilities
Own the full customer lifecycle and build retention programs.
Partner with creative teams to ensure branding is on point.
Develop campaign briefs that align with business priorities.
Skills
CRM/Retention experience
Campaign strategy
Segmentation
A/B testing
Strong communication
Tools
Klaviyo
Google Analytics
Shopify
Job description
A global staffing agency is seeking a Retention Marketing Manager to enhance customer loyalty and lifetime value. You will be responsible for crafting campaigns across various channels, driving segmentation, and optimizing user retention. The ideal candidate has 3-7 years of experience in CRM at a high-growth DTC brand, strong storytelling skills, and familiarity with tools like Klaviyo and Google Analytics. This is a full-time, remote position offering a competitive salary.