Remote Platform Specialist - SaaS & Integrations

Expleo; Lisboa; Presencial; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Expleo is seeking a seasoned Enterprise Tech Support professional to join our remote European team. You will provide technical and operational support for enterprise SaaS platforms, including Profound Platform and Salesforce CRM integrations, while troubleshooting APIs, data syncs, and system interfaces.

You will analyze data, create reports and dashboards, manage user access, and collaborate with technical teams, business users, and vendors to resolve incidents, ensuring reliable, scalable

Qualificações

• 5+ years of professional experience in SaaS / Application Support or similar enterprise technology environment.
• Hands-on experience with enterprise platforms and integrations.
• Experience with APIs and API troubleshooting.

Responsabilidades

• Provide technical and operational support for enterprise SaaS platforms.
• Troubleshoot integrations, data synchronisation and system interfaces.
• Create and maintain reports, dashboards and analytics.
• Manage user access and operational support.
• Investigate and resolve application and integration issues.

Descrição da oferta de emprego

Expleo is seeking a seasoned Enterprise Tech Support professional to join our remote European team. You will provide technical and operational support for enterprise SaaS platforms, including Profound Platform and Salesforce CRM integrations, while troubleshooting APIs, data syncs, and system interfaces.

You will analyze data, create reports and dashboards, manage user access, and collaborate with technical teams, business users, and vendors to resolve incidents, ensuring reliable, scalable