Remote Luxury Travel Experience Specialist

Manatal; Porto; Remote; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Travel-related perks

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence, delivering high-quality service before, during, and after trips.

This fully remote role offers flexibility, ongoing training, and access to travel-related perks and

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal skills

Remote work experience

Organization

Attention to detail

Digital tools

Travel passion

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from home. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence, delivering high-quality service before, during, and after trips.

This fully remote role offers flexibility, ongoing training, and access to travel-related perks and