Remote Luxury Travel Experience Concierge

Manatal; Porto; Remote; EUR 42,000 - 62,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Travel perks and industry discounts

Supportive team with ongoing training

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant focused on customer experience. In this remote role, you will guide clients from initial inquiry through post-trip follow-up, delivering personalized itineraries and premium service.

You’ll coordinate bookings, answer questions, and ensure flawless execution while maintaining proactive client communication. The ideal candidate loves travel, possesses excellent communication, and thrives in a fast-paced, detail-oriented

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or related fields.
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes and special requests.
• Provide accurate information regarding destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and satisfaction.
• Follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy and solution-oriented thinking.
• Maintain documentation and update booking systems as required.

Skills

Excellent verbal and written comms

Strong customer service background

Highly organized with attention to det

Tech-savvy and quick to learn booking

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant focused on customer experience. In this remote role, you will guide clients from initial inquiry through post-trip follow-up, delivering personalized itineraries and premium service.

You’ll coordinate bookings, answer questions, and ensure flawless execution while maintaining proactive client communication. The ideal candidate loves travel, possesses excellent communication, and thrives in a fast-paced, detail-oriented