Remote Dutch-Speaking Medical Devices Support Advisor

Pkrecruiting; Portugal; Teletrabalho; EUR 26 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance from day one

Meal allowance and benefits

Equipment provided for remote work

Career development in international环境

Resumo da oferta

CloserHire is partnering with a world leader in diabetes care to recruit Dutch-speaking Customer Support Advisors for a fully remote role based in Portugal. You will deliver empathetic, high-quality assistance across calls, email, chat, and SMS for medical devices and accessories, with order management and regulatory compliance at the core.

The role requires Fluent Dutch (C1+) and English (C1), the ability to support multiple European markets, and sensitivity handling medical information.

Qualificações

• Fluent Dutch (C1+) and strong English skills (C1).
• Ability to support multiple European markets simultaneously.
• Experience in customer service, healthcare, or technical support is a plus.
• Knowledge of diabetes care or medical devices is a plus.

Responsabilidades

• Provide customer care and technical assistance for diabetes medical devices.
• Handle order management, renewals, and documentation.
• Troubleshoot and provide technical support via calls, email, chat, and SMS.
• Follow scripts and procedures to ensure regulatory and safety compliance.

Conhecimentos

Dutch (C1+)

English (C1)

multinational support

empathy & communication

remote work

Ferramentas

CRM systems

Descrição da oferta de emprego

CloserHire is partnering with a world leader in diabetes care to recruit Dutch-speaking Customer Support Advisors for a fully remote role based in Portugal. You will deliver empathetic, high-quality assistance across calls, email, chat, and SMS for medical devices and accessories, with order management and regulatory compliance at the core.

The role requires Fluent Dutch (C1+) and English (C1), the ability to support multiple European markets, and sensitivity handling medical information.