Remote Dutch-Speaking Customer Support (Portugal)

WW Talents; Braga; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Food allowance €7.63 per day

Company equipment provided

Resumo da oferta

WW Talents is seeking a Customer Service Representative fluent in Dutch and English to join its international support team. This is a full-time remote role based in Portugal, with a Monday-Friday schedule and rotational shifts between early mornings and evenings to cover customer inquiries.

You will document interactions, resolve issues, and collaborate with internal teams to maintain high service quality. The position offers a monthly gross salary of €1,073 paid across 14 salaries, plus a daily

Qualificações

• Fluent Dutch (spoken and written).
• Good command of English.
• Currently residing in Portugal (legal eligibility to work).
• Excellent communication and interpersonal skills.
• Customer-oriented mindset with strong problem-solving abilities.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide customer support in Dutch and English.
• Respond to customer inquiries professionally and efficiently.
• Deliver excellent customer service while maintaining quality standards.
• Accurately document customer interactions and follow internal procedures.
• Collaborate with internal teams to ensure timely issue resolution.
• Maintain a positive and customer-focused approach in every interaction.

Conhecimentos

Dutch fluency

English fluency

Communication skills

Remote work

Problem solving

Descrição da oferta de emprego

WW Talents is seeking a Customer Service Representative fluent in Dutch and English to join its international support team. This is a full-time remote role based in Portugal, with a Monday-Friday schedule and rotational shifts between early mornings and evenings to cover customer inquiries.

You will document interactions, resolve issues, and collaborate with internal teams to maintain high service quality. The position offers a monthly gross salary of €1,073 paid across 14 salaries, plus a daily