Remote Dutch Customer Support - Booking Platform (Porto)

LJ Global Horizon; Lisboa; Remote; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Shared accommodation provided

Competitive salary package

Performance bonus opportunities

Meal voucher of €7.63 per working day

International and multicultural environment

Career growth opportunities

Job summary

LJ Global Horizon is seeking a Dutch Customer Service Advisor to join our team, working remotely from beautiful Porto, Portugal. In this role, you will assist customers with bookings and provide outstanding service via phone, email, and chat.

The ideal candidate is fluent in Dutch, possesses strong communication skills, and is comfortable using digital tools. We offer competitive compensation, remote work options, shared accommodation, and opportunities for career growth in an international environment.

Qualifications

• Must be fluent in Dutch.
• Previous customer service experience is a plus, but not mandatory.

Responsibilities

• Assist customers via phone, email, and chat.
• Help users with bookings, changes, cancellations, and account-related questions.
• Deliver outstanding customer service and problem-solving support.
• Ensure a smooth and positive customer experience.
• Work closely with an international team.

Skills

Fluent Dutch

Strong communication and customer service skills

Positive and solution-oriented mindset

Comfortable using digital tools and online systems

Team player with attention to detail

Job description

LJ Global Horizon is seeking a Dutch Customer Service Advisor to join our team, working remotely from beautiful Porto, Portugal. In this role, you will assist customers with bookings and provide outstanding service via phone, email, and chat.

The ideal candidate is fluent in Dutch, possesses strong communication skills, and is comfortable using digital tools. We offer competitive compensation, remote work options, shared accommodation, and opportunities for career growth in an international environment.