Remote Danish Customer Service & Travel Sales Rep

David Kennedy Recruitment

Portugal

Remote

EUR 13,000 - 18,000

Full time

12 days ago

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Benefits offered by this job

Competitive salary

Performance incentives

Growth opportunities

Travel perks & discounts

Collaborative environment

Job summary

David Kennedy Recruitment is seeking a Danish-speaking Customer Service Representative to join our client’s team in Porto. This is a remote employment contract for 6 months with potential extension or permanent opportunity.

Responsibilities include handling inbound calls, selling and cross-selling travel-related products, and supporting travel agents with bookings and management. The schedule is Monday to Friday, 08:00–17:00, with competitive salary and incentives.

Qualifications

Native/fluent in Danish (C2) and fluent in English (B2)
Experience in customer service or sales, preferably in travel or hospitality
Strong communication skills with the ability to engage and build rapport over the phone
Ability to multitask in a fast-paced environment
Experience in upselling and cross-selling products or services
Proficiency in booking systems or travel management tools is a plus
Attention to detail and problem-solving mindset

Responsibilities

Handle inbound calls to assist customers with inquiries
Sell products tailored to customer needs
Cross-sell and upsell products and associated products
Provide customer support for post-booking and booking management
Support travel agents with bookings and ensure smooth booking management
Offer comprehensive customer information on destinations, boats, documentation, pricing, and other related inquiries