Relief Executive Assistant - English Speaker

McKinsey; Lisboa; Hybrid; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Private medical insurance

Food card

Sick days

Mental health support

Wellbeing initiatives

Professional development

Diversity & inclusion

Public transport access

Hybrid work model

Job summary

McKinsey & Company in Lisbon seeks an experienced administrative assistant to support the Global Administration team. You will manage calendars, schedule meetings across time zones, and coordinate travel logistics, delivering reliable, proactive support for consultants and leaders.

This role offers extensive training, a 50/50 hybrid model, and a comprehensive benefits package including private medical insurance, a food card, paid sick days, mental health support, and professional development

Qualifications

• 3+ years of experience in customer service, client support, or related fields.
• Strong email and calendaring skills.
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred.
• Excellent administrative, organizational, and problem‑solving skills.
• Ability to work in a fast-paced, deadline-driven environment with prioritization and adaptability.
• Attention to detail, ownership mindset, and ability to handle confidential information.
• Willingness to learn, collaborate across regions, and share knowledge.

Responsibilities

• Manage full calendars and schedule meetings across time zones.
• Arrange and coordinate complex travel logistics.
• Provide backup cover for absent assistants and support consultants.
• Engage with executives and colleagues to maintain strong relationships.
• Deliver administrative and logistical support in a hybrid, global context.

Skills

Customer service

Email & calendar management

Microsoft Office

Attention to detail

Communication

Tools

Outlook

Windows

Microsoft Office

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You’ll build meaningful, collaborative relationships with your teammates and colleagues who depend on your administrative support. Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests. You will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. Your work is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and develop your expertise. See a day in the life of our executive assistants. As a people‑first firm, we offer a competitive salary, plus an exceptional benefits package that includes:

• Private medical insurance at no cost covering medical, dental, vision, and mental healthcare
• Food card with daily allowance
• Fully paid sick days (when documented)
• Mental health support
• Various wellbeing, connectivity, and volunteering initiatives
• Extensive professional development, coaching, and mentorship opportunities
• Diverse, equitable, and inclusive environment with office‑and‑firm‑wide initiatives and communities (charities, sports teams, LGBTQ+, and more)
• Office in a convenient location with many public transport options and attractive surrounding areas
• And more
• Position requires a 50/50 hybrid work setup - split evenly between remote and in‑office presence.

You will be part of our Global Administration team . This team is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world. Based in our McKinsey Global Services office in Lisbon, you will work with consultants, function leaders, external vendors, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in offices other than yours and collaborate with your team of assistants onsite in Lisbon, working in a hybrid model.

YOUR GROWTH

You are someone who thrives in a high‑performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well‑rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:

• Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey.
• A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well‑being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• 3+ years of experience, preferably in customer service, client support, or related fields
• Strong email and calendaring skills
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred
• Excellent administrative, organizational, and problem‑solving skills
• Ability to work effectively in a fast‑paced, deadline‑driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)
• Strong attention to detail, can‑do attitude, and ownership mindset
• Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe
• Language fluency skills to communicate effectively, both verbally and in writing, in English (C1 level – CEFR or equivalent)

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.